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7530 W State St, Boise, ID, 83714, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 9:00 p.m. | |
Tue | 6:00 a.m. to 9:00 p.m. | |
Wed | 6:00 a.m. to 9:00 p.m. | |
Thu | 6:00 a.m. to 9:00 p.m. | |
Fri | 6:00 a.m. to 9:00 p.m. | |
Sat | 6:00 a.m. to 9:00 p.m. | |
Sun | 6:00 a.m. to 9:00 p.m. |
Our family and I came in on December 17th for a dinner before going to the light show at the fairgrounds. We normally haven't had an issue before tonight. We were seated and waited 20 minutes before we were even acknowledged by an older woman with black hair who I assume was our waitress seated, gave drinks to others who arrived after us, bused two tables and then told us when she would be with us shortly. When my mother said something about it, she confronted and tried to argue with us that she was alone when we saw three o... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Susan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Our family and I came in on December 17th for a dinner before going to the light show at the fairgrounds. We normally haven't had an issue before tonight. We were seated and waited 20 minutes before we were even acknowledged by an older woman with black hair who I assume was our waitress seated, gave drinks to others who arrived after us, bused two tables and then told us when she would be with us shortly. When my mother said something about it, she confronted and tried to argue with us that she was alone when we saw three o... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Susan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Sunday, they're slammed & understaffed (normal here), ten minutes to get any recognition at the bar, back of house blasting heavily trumpeted Mexican music. Get cup of coffee (last one offered or poured entire stay). Looking at large order screen, it says they're hitting on-time orders at 36% clip. Deliveries are piled up as are orders ready under heat lamp. Order comes, not hot, ask for Tabasco, brings bottle with about an eighth inch left at bottom. Nothing hot, half a stick of butter globbed between toast right in the mid... read more
Business response:
Hello I am so sorry to hear about your recent experience. Can you please let me know if this is the location on entertainment avenue? Or the state st location? That way I can forward your message to the correct manager to address this.
Sunday, they're slammed & understaffed (normal here), ten minutes to get any recognition at the bar, back of house blasting heavily trumpeted Mexican music. Get cup of coffee (last one offered or poured entire stay). Looking at large order screen, it says they're hitting on-time orders at 36% clip. Deliveries are piled up as are orders ready under heat lamp. Order comes, not hot, ask for Tabasco, brings bottle with about an eighth inch left at bottom. Nothing hot, half a stick of butter globbed between toast right in the mid... read more
Business response:
Hello I am so sorry to hear about your recent experience. Can you please let me know if this is the location on entertainment avenue? Or the state st location? That way I can forward your message to the correct manager to address this.
oh my god dude the food is great as well as the atmosphere but it took an hour before the waitress said are food was starting to be prepared drom the point we sat down 0 stars holy crap
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
oh my god dude the food is great as well as the atmosphere but it took an hour before the waitress said are food was starting to be prepared drom the point we sat down 0 stars holy crap
Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
For breakfast this Black Bear Diner on State/Glenwood is hit and miss. We went on New Year's morning and waited forever for our meal. It was only fair when we got the food. They complained the whole time about how short on help they were. I decided to give them a chance (alone) last night. First thing I saw was a sign on the door saying to "Bear with us, we're hiring and training ". I've been looking for a good FRIDAY NIGHT FISH FRY in the Boise area. After last night, I'm still looking. It was sad. Everything, and I m... read more
For breakfast this Black Bear Diner on State/Glenwood is hit and miss. We went on New Year's morning and waited forever for our meal. It was only fair when we got the food. They complained the whole time about how short on help they were. I decided to give them a chance (alone) last night. First thing I saw was a sign on the door saying to "Bear with us, we're hiring and training ". I've been looking for a good FRIDAY NIGHT FISH FRY in the Boise area. After last night, I'm still looking. It was sad. Everything, and I m... read more
Waited for a booth. Were sat at a small asked to move to a 4 person because we had someone joining us. The hostess said I am sitting 4 people here, I said we have a 3rd joining us. She unhappily said "fine go ahead". Took 25 minutes to get coffee and an hour and 30 minutes to get our food. Several diners that were seated after us ate and left before we got our food. We were told it was because we ordered a poached egg hard. It takes 5-6 minutes to poach an egg. Also, asked for water 3 times, never got it. Do not waste your ... read more
Black Bear Diner Boise - State St has a 4 star rating with 2,669 reviews.
Black Bear Diner Boise - State St is open now. It will close at 9:00 p.m.