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Black Bear Diner Citrus Heights

4.1

About this business

Location details

WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.13,787 reviews
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Samantha Cavileer's profile image
Samantha Cavileer 
5 years ago

I was craving black back soooo bad but didn’t want to dine in because after a long day at work, I want to sit at home and enjoy my food in the comfort of my home in my jammers. It was super simple to order online as I could add and take off items which is plus because I’m allergic to tomatoes. Perfect! Club sandwich with no tomatoes it is. I arrive to grab my food and the employee starts going through everything and shows me the items in the bag. My sandwich wasn’t in there but a pastrami Reuben (I think) was. He says “wow, ... read more

Business response:

Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com  

Eddie Austin Adkins Sr.'s profile image
Eddie Austin Adkins Sr. 
recommend  Recommended
5 years ago

great food and wonderful staff 

Business response:

Thanks for the kind words and recommendation, Eddie Austin Adkins. Keep Feeding Your Inner Bear! We look forward to seeing you again very soon!  

Juan Lopez Jr.'s profile image
Juan Lopez Jr. 
5 years ago

Service was very slow and the place was not that full Food was good as always 

Business response:

Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com  

Chuck Leek's profile image
Chuck Leek 
6 years ago
Sam Laub's profile image
Sam Laub 
6 years ago

Food not fresh. Perhaps made hours earlier. Service was slow. But still expensive. You will be better off at McDonalds! 

Business response:

Sam Laub , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.  

Erica Heacox's profile image
Erica Heacox 
6 years ago

Service was slow. There wasn’t enough staff on for a Saturday night. The food wasn’t great. The waitress never came back to refill the drinks. Not even once. It took 20-30 mins just to get a box and the check. We won’t be returning. Save your money. If you want good diner food go to Lumberjacks. So.. much better food with the same size plates. 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

John Iacono's profile image
John Iacono 
7 years ago

must be only chain that cannot afford to stock splenda . I think that is why a gave up on them a long time ago. I will not make the same mistake again. so far service is slow as always and they are not busy. 

Business response:

Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. Keep Feeding Your Inner Bear! 

William Figueroa III's profile image
William Figueroa III 
7 years ago

There was hair in my food and lipstick on my coffee cup. 

Randy Reopelle's profile image
Randy Reopelle 
7 years ago

Yesterday morning after my wife’s appointment we decided to have breakfast so I decided to come here. This was the third time that I eaten at black bear and this was a strike three for breakfast. My wife ask for no onions on her omelet and it had loads of onions on it we think the cook thought it was extra onions. I had chicken fried steak with hash browns and two eggs over medium, had to say the eggs was over cooked the yolks were cooked. I give the the food three stars just to be nice but the waitress gets a five stars bec... read more

Frequently asked questions about Black Bear Diner Citrus Heights

How is Black Bear Diner Citrus Heights rated?

Black Bear Diner Citrus Heights has a 4.1 star rating with 3,787 reviews. 

When is Black Bear Diner Citrus Heights open?

Black Bear Diner Citrus Heights is closed now. It will open at 6:00 a.m.