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Black Bear Diner Draper
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Recommended
Recommended
I felt like they just tried to take advantage of my elderly mother and elderly aunt who treated our family to blackbear diner as they don’t get to see us very often since we relocated. And they came for a surprise visit and we’re over charged for several items. Waiters don’t seem to know the menus as well as they should/could.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I sat for 20 minutes waiting for a to go order, meanwhile I watched five servers stand there staring in the window while two cooks hustle to make over 20 orders that were on the screen. Worst of all one of the servers was coughing dramatically behind the counter and didn’t even bother to cover her mouth let alone step away from the serving area or wash her hands. This is disgusting and I will be sure to pass this on to my friends and family about this location
Business response:
Thank you for providing your feedback and letting us know about this issue, Melanie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Thanks for the “poached” eggs, undercooked hashbrowns, and crappy service. The woman serving us literally forgot to bring us our box. She was sitting down, chatting with another employee. It wasn’t until I made direct eye contact with her that we got our box and dipped. So we got to stay longer than intended. I really shouldn’t have paid for any of that. Lesson learned.
Business response:
Ashleigh Danger Whitmore , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
I know it sucks to have to work on Easter. I totally get it... but me and my two teenagers are the only ones here and today is my birthday.. and not to have anyone come check on us to at least refill our drinks... not cool guys.
Business response:
Michael A , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time. Please email us directly with your first and last name, and phone number to reach you. We will be in touch with you shortly. info@blackbeardiner.com
We were clearly a big inconvenience to our extremely sassy and rude server, Tracy. Luckily she had the host tell us “it’s best if Tracy doesn’t continue serving you” because she couldn’t act like a decent human. The server who took over was very sweet, but doesn’t erase the awful experience. Definitely don’t recommend and won’t be going back
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Frequently asked questions about Black Bear Diner Draper
How is Black Bear Diner Draper rated?
Black Bear Diner Draper has a 4.1 star rating with 4,269 reviews.
When is Black Bear Diner Draper open?
Black Bear Diner Draper is closed now. It will open at 6:00 a.m.