This profile has been claimed by the business owner or representative.
Black Bear Diner Draper
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Place is joke, called to say was not happy. got lied to, given fake info about who was who, given bad number to Corporate office by so called GM and Manger. Service no good and food was crap. McDonald's has better service.
Business response:
Thank you for providing your feedback and letting us know about this issue, Jh. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
I ordered the prime rib, rare and mashed potatoes, no gravy. Simple, right? What did I get? Well done meat with mashed potatoes swimming in gravy. I was shaking my head no even before she put it down. She still put it down. Why? There was gravy and black meat. Gross. I ordered no gravy and red meat. I said I guessed I'd take it home as someone might eat it. When she saw i wasn't going to eat it, the server asked why. Again I had to explain it was all wrong. So she offered to find out why. Gee, thanks. So she returns to tell ... read more
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us a little detail about your meal and we will be in touch with you. info@blackbeardiner.com
Unfriendly wait staff, lack of communication, meals not served in a timely manner. Disappointing.
Business response:
Thank you for providing your feedback and letting us know about this issue, Tiffany. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
Pancakes looked and felt like they had been sitting for a week. Usually they are huge and fluffy 😢
Business response:
Thank you for providing your feedback and letting us know about this issue, Jason Laporte. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us your contact information - my manager would like to address this.
so slow 45 minutes at least food was cold like yesterdays fries wrong potatoes red potatoes not mashed asked for mashed, with chicken fried small amount of sauce on steak toast never came for 10 minutes after food. no fruit no butter pancake tough and cold the waiter keep on apologizing for the service of food and tried to compensate. 4 o'clock this morning 2 of 3 people are sick throwing up and diarrhea I am one of the two.
Business response:
We take food safety concerns very, very seriously, so if you wouldn?t mind taking the time to private message us your contact information and we will be in touch with you.
We’re still sitting here playing the fool. We ordered and hour ago. Still no food. If I wasn’t with my whole family we’d have been gone.
Business response:
Thank you for providing your feedback and letting us know about this issue, Richard Merrill. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please private message us your contact information -my manager would like to address this personally.
RecommendedNormally we LOVE Black Bear Diner. My girls literally squealed when I told them we were going there for dinner tonight. Tonight something must have been very off. I had ordered the salmon and was brought something that was either VERY old or VERY overcooked and had no flavor or seasoning at all. They offered to remake it, but as it took nearly 45 minutes for it to come out the first time (It was already after 8pm) and I am sure it would have had just as little seasoning, we declined. They instead offered a dessert, however, ... read more
Business response:
It would be hard to feed your inner bear like that Melissa! Please private message us your contact info and let us know which location you were at. We would like to address this directly.
Food was cold and orders were wrong.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn?t mind taking the time, please privately message us and let us know how we could have made your experience better.
draper store really sucks .never get what you order and its cold and over priced
Frequently asked questions about Black Bear Diner Draper
How is Black Bear Diner Draper rated?
Black Bear Diner Draper has a 4.1 star rating with 4,269 reviews.
When is Black Bear Diner Draper open?
Black Bear Diner Draper is closed now. It will open at 6:00 a.m.