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Black Bear Diner Eloy
- Restaurants
- Eloy, AZ
About this business
Location details
5235 N Sunland Gin Rd, Eloy, AZ, 85131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
If I could give no stars I would. This place was awful. The manager, she was rude and the server had a snotty attitude. My food was cold and tasted like it was leftover from last week. I travel AZ for work and have been to many Black Bear Diners from Tucson to Goodyear to Cottonwood and hands down this place should be closed.
Business response:
Thank you for providing your feedback and letting us know about this issue, Erin. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com I'm so sorry that your visit with us was not as you had expected. We do pride ou... read more
we had the fish fry on Friday, brunch on Saturday. not impressed by the food or service. extremely well done burger, waffle that tasted like pancakes. over breaded fish. somewhat tasteless. bacon so overdone it would break if you tried to bite it. Short amount of staff made the waiting time to order, get your food, eat it and wait even more to get a check. Give yourself an hour to an hour and half minimum. Compared to other Black Bear Diners I've been to, this one is by far the worst.
Business response:
Thank you for providing your feedback and letting us know about this issue, Dan. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Looks clean. No service. Not busy, but took a while to be seated. After that, no one came to say hello or bring water or take order. After 15 minutes, we simply left. No one seemed to care. Not like any BBD we've ever been to. Good luck! Sorry can't talk about food.
Went here for Easter brunch with family. Got there at 10:00am. Seated promptly. Waitress greeted us quickly. Took our orders. We were offered refills once. Waited until 11:00 and still no food. Never saw our waitress again. Never given an explanation what the hold up was. Literally everyone seated was waiting for food. Four servers were standing around in the kitchen. Several tables walked out. We paid for our drinks and left. Very disappointed. We were expecting a wait being a holiday. But seriously, you can't offer refills... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Heather. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
We Were Just In Earlier Today, On Easter Day- 4-20-25. Around 8:15 Or So. My Roommate And I Ordered The Same Breakfast Meal, We Wanted Waffles That Was Sopost To Come With Strawberries And Whipped Cream, Guess What? The Waitress Her Name Was Jill. She Was A Decent Woman, Can't Complain About Her. She Took Mine And My Roommate's Order, First She Brought Us Our Coffee , Did You Know That The Coffee Us Almost 8.00 $$. Yep , I Couldn't Believe It. Way Too Expensive If You Ask Me. Well Getting Back To Our Breakfast Order , We Ne... read more
Business response:
Dear Lorraine thank you so much for the feedback. I appreciate my customers letting us know of our issues and I would love the opportunity to make you experience with us more enjoyable and give you that genuine Black Bear experience everyone deserves. Again thank you and we hope to see you again
I was just new to Arizona City and my neighbor recommended this diner The slowest service EVER THEN 20 mins for menu and another 20 minutes for service and another 35 mins for food and after all that the food was cold AND NOT WHAT WE HAD ORDERED AND THEN NO REFILLS ON COFFEE AND THE WAITRESS THAT WAS ALSO THE HOSTESS WAS NOT FRIENDLY AT ALL AND THIS WAS WITH ONLY 3 tables occupied and 1 Customer at counter The restaurant was clean and although it wasn't what we ordered it was good Need more staff and more friendly and w... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. Dear Nollie, so sorry to hear your recent visit was not what you expected. If you would please give us the opportunity to serve you again I know we can deliver the satisfactory service you deserve. I look forward to seeing you soon. Be safe and have a wonderful day.
Husband and I were at the diner at 11am on 2/1/25, ordered a couple of sandwiches and waited. At 11:30 we asked a waitress to please check on our order. We noticed two other customers that came in at separate times were served their food. That was enough for us. I sure wish we would've checked out Yelp before we wasted an hour out of our day. Also, what we noticed is that the restaurant was dirty. Then observing a waitress wiping the tables by throwing the dirt on the floor. Get some employee training and management repo... read more
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
We were walking inside, right when we opened the door there was this horrible smell it smelled like a porter potty that never gets cleaned. We sat down it took them 10 minutes just to ask us what drink we wanted and they we finally got our drinks and the waiter said "ill be right back with your straws" it took the waitress like 20 minutes just to get us some straws so we got tired of waiting so we just left ,also it wasn't even that busy there was like 9 people in there . Should you go here? Not if your inpatient and starvin... read more
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts.
Me, And Ny Roommate Have Only Eaten -At Least 3 Times Since They Have Opened Up . The Service Isn't All The Best. We've Had Numerous Customers Who Have Actually Talked -2- Us About This Problem, We Just Sit There And Listen To Them. Let Them Vent About The Poor Customer Service's. And Complaints On The Food Not Being Good, Or Cold , Not The Rt. Temperature Ms, We Were In On January The 1st And I Decided-2- Hold On-2- The Menu And Low Behold What My Roommate And I Ordered Was So- post -2- Come W/ A Salad And Cornbread And If... read more
Business response:
Dear Lorraine thank you so much for the feedback. I appreciate my customers letting us know of our issues and I would love the opportunity to make you experience with us more enjoyable and give you that genuine Black Bear experience everyone deserves. Again thank you and we hope to see you again
Frequently asked questions about Black Bear Diner Eloy
How is Black Bear Diner Eloy rated?
Black Bear Diner Eloy has a 3.8 star rating with 794 reviews.
When is Black Bear Diner Eloy open?
Black Bear Diner Eloy is closed now. It will open at 6:00 a.m.