Black Bear Diner Eloy

Laren E. 

on Yelp

10 months ago

The service here was horrible! The waitress Ana came to take our order asked what we wanted but suddenly thought she had forgotten to bring another table something. She yelled out loudly to the other table and left us without an excuse me, sorry, or any explanation. Our grandson spilled his drink and I got up to let Ana know. I told her. She spent the next two minutes pouring coffee and tending to others needs. We left. We won't be going back. 

Laura A. 

on Yelp

10 months ago

(FOOD POISONING ALERT) My family and I ate here a few days ago (9/11/24) the place is a little dirty honestly. The windows are pretty dusty like they never dust anything. Once we sat down and ordered we ended up waiting a long time for our food, probably an hour. Once we got our food all of it was cold and tasted really stale. Plus our food was burnt. My mom ordered a beef sandwich that was really burnt and my husband's sandwich was burnt too. I had French toast that was over cooked and tasted stale but didn't smell right. ... read more

Kim J. 

on Yelp

10 months ago

Stopped on our way from Phoenix. Not busy at all at 7:00 am. It took 45 minutes to get our breakfast. No coffee refills. Plenty of staff. Pancakes were awful. Won't try that again. 

Traci M. 

on Yelp

11 months ago

Poor service. Poor food. Should have stayed Iron Skillet. Their inability to make separate checks at the table and it has to be divided at the register is ludicrous. This is part of the poor customer service. 

Joe C. 

on Yelp

a year ago

Been here 6x. 3 times during the day, 3 at night. Walked out twice during the night visits. 4 servers, 7 tables and waited 27min for a tuna melt. Day time service is average. Evenings I'd suggest Burger King across the street. 1 Star is generous 

Charles L. 

on Yelp

a year ago

All I can say is that the hostess was kind. We were on a family trip, waiting for over an hour to get breakfast, and my wife simply asked our server when we might be served. The server was not only rude, but did not provide us a reasonable time as to when the food might be ready.we will not be back to this or any other of these cafés. It was our first time at a black bear and it will be our last time. 

Joe M. 

on Yelp

a year ago

Went two different times and walked out both times. I keep seeing the reviews about working out the kinks, this place is hopeless. Bring back the Iron Skillet so much better! 

Wanda R. 

on Yelp

a year ago

We have gotten carry out both times. My husband and I both got hamburgers and fries. The hamburgers were dry and had no taste. Food is overpriced . We will not order again. 

Dan R. 

on Yelp

a year ago

Busy place at the Petro with a shit ton of not truckers! Sat at the counter and was waited on before the guy next to me that looked like he had been waiting! Ordered sweet tea but, no tea!!!! Some lame ass excuse about the vendor. Ordered the classic burger with no mayo. My food sat in the kitchen window for about 8 minutes while my waitress passed by it no less than 6 times!!!!! Red head with holes poked in her face, didn't catch her name. There was some mayo based shit on the burger but, I drowned it in mustard and ketchup... read more