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Black Bear Diner Fernley
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 9:00 p.m. | |
| Tue | 6:30 a.m. to 9:00 p.m. | |
| Wed | 6:30 a.m. to 9:00 p.m. | |
| Thu | 6:30 a.m. to 9:00 p.m. | |
| Fri | 6:30 a.m. to 9:00 p.m. | |
| Sat | 6:30 a.m. to 9:00 p.m. | |
| Sun | 6:30 a.m. to 9:00 p.m. |
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We ordered cinnamon roll French toast and like usual she came said they don’t have it even though we asked to make sure they had it. It’s annoying that it’s normal for this to happen
Business response:
Chris , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
The Fernley nugget is a joke They really need to Pay more attention to their employees there !.!.!. one of the waitresses was drinking while working as she hung on another employees Breanna Sharp I think is her name !.!. What’s this world coming to can’t even enjoy the casinos any more .!. And I’m almost 100% she was The one they just fired from Pioneer casino for drinking and drinking with lil kids… no respect anymore !.!.!
Business response:
Tub , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Called in a to-go order. Was told they were out of soup & salad. Asked if they could throw in 1dessert for the cost of the 2 salads. Answer was no, dessert is significantly more than the salads (2 salads are over $7, dessert is 6-7). Picked up order and got home to Fallon and no side that came with one order. No horseradish for the other order. No cornbread muffins that came with both orders. So paid full price for less.
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Recommendedwell usually it's great food, but when they bring you the wrong bear claw n ya gotta wait for the one you ordered but then you get your eggs n hashbrowms so you have to eat it all separately before the eggs eggs get cold !!!! kinda puts a damper on a much wanted Breakfast. then the other order the fries are uncooked!!!!! like just dunked in grease n all soggy. shit!!!!! them you gotta ask for utensils!!!! Black Bear Managers your doing a crappy job. either step it up and get better table service and a cook that knows HOW ... read more
Frequently asked questions about Black Bear Diner Fernley
How is Black Bear Diner Fernley rated?
Black Bear Diner Fernley has a 4.1 star rating with 3,698 reviews.
When is Black Bear Diner Fernley open?
Black Bear Diner Fernley is open now. It will close at 9:00 p.m.