This profile has been claimed by the business owner or representative.
Black Bear Diner Kingman
- Restaurants
- Kingman, AZ
About this business
Location details
946 West Beale St, Kingman, AZ, 86401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
My friends husband and friends went to Black Bear Diner in Kingman last Saturday. It amazes me how disrespectful and disgusting some people can be. ALL THE MEN THAT WENT HAD WEDDING RINGS ON. They go there every Saturday after golf. A waitress decided that it would be a good idea to give her name and number to my friends husband whom is happily married. Some women have no respect for themselves or others. She must of grown up seeing this behavior and thinking it is ok. Ladies beware of a waitress named Taylor at the Kingman ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Valerie. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. My manager would like to address this. Please send us a little information; like how to contact you, and the diner this is about to: info@blackbeardiner.com
My husband and I sat down and our orders were taken rather quickly. That's where things went south. Our waitress brought the starters, his salad on a too small plate and my soup which was actually pretty good. We sat with our starters gone and drinks empty for 30 minutes. When the waitress returned she didnt apologize for the wait or lack of service. When we decided to leave, we spoke to the Manager who was very sweet and tried to get us to stay. Unfortunately we will not be returning.
Business response:
Sonia Perkins , we’re sorry to hear your experience at Black Bear Diner wasn’t the best it could be. It’s important to us to make sure every customer feels satisfied when they pay us a visit, and we’d like to address this directly. Please email us at: info@blackbeardiner.com with some details about your experience, and a manager will be back in touch with you very soon.
maybe coz they havent been open that long and the holidays, but service was very slow and it wasn't that busy at that time. Then we had to ask for just about everything half of our order came out on our plates never came and asked if we wanted more drinks. But most of all after waiting over an hour Missy and Raymond had prim rib hers was so so fatty so very nice she asked for another one the manager even said it was pretty fat well she brought another one it was big but She order med rare it was red as can be and cold to... read more
Business response:
Oh, no! It seems like we missed the mark. If you wouldn’t mind taking the time, please email us and let us know how we could have made your experience better. info@blackbeardiner.com
RecommendedNo veteran or senior discount.
Business response:
Thank you so much for your kind words, Dennis. We really appreciate you taking the time out to share your experience with us. Keep Feeding Your Inner Bear!
Frequently asked questions about Black Bear Diner Kingman
How is Black Bear Diner Kingman rated?
Black Bear Diner Kingman has a 4.4 star rating with 3,376 reviews.
When is Black Bear Diner Kingman open?
Black Bear Diner Kingman is open now. It will close at 10:00 p.m.