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Black Bear Diner Merced
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
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Business response:
We are sorry to hear about your disappointment regarding your recent visit. Your concerns will be addressed. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
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Business response:
Keep feeding your inner bear! We look forward to seeing you soon Help!
Our bill for 2 people was $53.00 and it was terrible. My husband and I ordered breakfast. He had a Denver Omelet with toast, I had 2 eggs, hash browns and an English muffin. Toast was just bread (not toasted) and English muffin was straight out of the package (not toasted). Hash browns burnt and eggs cooked almost hard, no runny yolk. We won't be back!!! Plus service was so so.
Business response:
Teletha G Abbott Wheatcroft , we're sorry to hear your experience at Black Bear Diner wasn't the best it could be. It's important to us to make sure every customer feels satisfied when they pay us a visit, and we'd like to address this directly. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Our food was not good. Took forever. Waitress was friendly, though
Business response:
Thanks for your feedback . We are sorry to hear your disappointment over your meal. We strive to serve great meals with great service and it sounds like we let you down. My manager would like to address this personally. Please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
worst service ever and horrible food!
If I could do zero stars I would. We walk in behind a group of ladies who go sit themselves, wait a minute, smile at the hostess. She says nothing so we go sit. Then there were a group of girls right behind us who sat in the same section and got served. We got told there was a 25 minute wait even tho they served the party of 4 that was behind us when we walked in. We were also a party of 4, 2 of them being children. Will never go there again. Terrible service and hostess
Business response:
Tiffany , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
Bacon tasted like it was microwaved and super greasy the pancakes we not even cooked all the way will not be going back
Business response:
Thank you for providing your feedback and letting us know about this issue, Bonnie Guibord. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Merced@norcalblackbear.com 209 3839600 GM javier diaz
Terrible customer service!!! Been waiting over 2 hours for food. Should stop accepting phone presets if you can’t handle the people in the restaurant.
Frequently asked questions about Black Bear Diner Merced
How is Black Bear Diner Merced rated?
Black Bear Diner Merced has a 4.2 star rating with 3,667 reviews.
When is Black Bear Diner Merced open?
Black Bear Diner Merced is open now. It will close at 10:00 p.m.