Black Bear Diner North Houston

Dj J. 

on Yelp

2 years ago

Management is terrible! Manager STACI to be exact needs to talk to someone about the misleading false advertisement!! Don't believe the false advertisement of 2 free breakfast entrees!! Comes with stipulations that is never explained on the advertisement or the email that you receive. You can only get 1 free meal separate then the other on your bday. Which it does not explain!! Waste of time!!! 

Dj J. 

on Yelp

2 years ago

Management is terrible! Manager STACI to be exact needs to talk to someone about the misleading false advertisement!! Don't believe the false advertisement of 2 free breakfast entrees!! Comes with stipulations that is never explained on the advertisement or the email that you receive. You can only get 1 free meal separate then the other on your bday. Which it does not explain!! Waste of time!!! 

Christi B. 

on Yelp

2 years ago

So, I ordered the pesto salmon for dinner and apparently they were out of the pesto sauce, and the manager supposedly didn't tell our server until she was about to bring it to the table. First mistake is that the manager should have come to the table with that news themselves. I NEVER send my food back, so I was going to eat it anyway event though the "pesto" is why I ordered it. The salmon was not dry, but over cooked with very little if any seasoning. I added salt, but the spinach it sat on had no seasoning either. Our ser... read more

Christi B. 

on Yelp

2 years ago

So, I ordered the pesto salmon for dinner and apparently they were out of the pesto sauce, and the manager supposedly didn't tell our server until she was about to bring it to the table. First mistake is that the manager should have come to the table with that news themselves. I NEVER send my food back, so I was going to eat it anyway event though the "pesto" is why I ordered it. The salmon was not dry, but over cooked with very little if any seasoning. I added salt, but the spinach it sat on had no seasoning either. Our ser... read more

Aaron W. 

on Yelp

2 years ago

The food was decent. My wife ordered tri tip dinner and there was a lot of grizzle. My friend and I ordered the Big Bear breakfast and added the fruit for $2.99. The bill comes and the fruit is $6.99 so I said can you please fix the price. She apologizes and says she will fix it. She comes back to me and says that the fruit was supposed to be a cup but they it was been removed from the menu and she gave us a bowl and the manager said since it was bowl the price is right. I was not going to argue. Instead I leave a review... read more

Aaron W. 

on Yelp

2 years ago

The food was decent. My wife ordered tri tip dinner and there was a lot of grizzle. My friend and I ordered the Big Bear breakfast and added the fruit for $2.99. The bill comes and the fruit is $6.99 so I said can you please fix the price. She apologizes and says she will fix it. She comes back to me and says that the fruit was supposed to be a cup but they it was been removed from the menu and she gave us a bowl and the manager said since it was bowl the price is right. I was not going to argue. Instead I leave a review... read more

Michael R. 

on Yelp

2 years ago

I don't like leaving negative reviews, but to be honest I will not return to any BB Diner. The menu is very similar to a Denny's or IHOP. The quality/taste of the food is where they fell flat. Also it took a very long time to get a seat, no line, just standing waiting. Then repeat that once you are seated. And again after you order. If you are craving diner food, hit up another place. 

Michael R. 

on Yelp

2 years ago

I don't like leaving negative reviews, but to be honest I will not return to any BB Diner. The menu is very similar to a Denny's or IHOP. The quality/taste of the food is where they fell flat. Also it took a very long time to get a seat, no line, just standing waiting. Then repeat that once you are seated. And again after you order. If you are craving diner food, hit up another place. 

Jwls R. 

on Yelp

2 years ago

Unsatified customer Gross I word ordered a chicken fried steak. The 5 oz. It was a thin ground beef patty, and it was dry and over-fried. The mashed potatoes were sweet. I said I wouldn't say I liked it, so the waiter offered to bring me something different. I asked for a burger, which was just as bad. Guys, this place is terrible. Save your money, and don't waste your time. Not to mention is unsanitary. All glass was covered in fingerprints. Nasty stay away