Black Bear Diner Rancho Cucamonga's cover image

This profile has been claimed by the business owner or representative.

Black Bear Diner Rancho Cucamonga

4.1

About this business

Location details

10910 Foothill Blvd, Rancho Cucamonga, CA, 91730, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.12,959 reviews
Select a rating
Mar R.'s profile image
Mar R. 
rating
11 months ago

If this had ZERO STARS I WOULD RATE 0! I was expecting to have your regular tri tip diner dinner. They came back with tri tip that NOT EVEN MY SHIH TZU would eat! I ate it because I had such a long day and I was starving! I now have a stomach ache! The server told us we couldn't get Med Rare because they COULDNT DO THAT which is false because we used to come here and they never had an issue! Instead she brought back what looked like BEEF JERKY !!! Are you kidding me! Take pride in your work as a server and know how to addre... read more

Aja E.'s profile image
Aja E. 
rating
a year ago

First off, they have a B rating which was shocking but we decided to go anyway because of great past experiences . However, we should have adhered to my initial hesitation from the B rating. It's obvious that their quality and service has depreciated tremendously! The management has brought this once lovely restaurant down to the ground! It's definitely not the same restaurant it once was and in need of an overhaul. 

Business response:

Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. 

Aja E.'s profile image
Aja E. 
rating
a year ago

First off, they have a B rating which was shocking but we decided to go anyway because of great past experiences . However, we should have adhered to my initial hesitation from the B rating. It's obvious that their quality and service has depreciated tremendously! The management has brought this once lovely restaurant down to the ground! It's definitely not the same restaurant it once was and in need of an overhaul. 

Business response:

Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. 

Amanda L.'s profile image
Amanda L. 
rating
a year ago

I would give this restaurant zero stars based solely on how the manager runs and operates this location. My husband and I came to eat here for breakfast and waited well over 40 minutes for our food as we watched families of 6+ who got seated after us all get their food before us. I went to ask someone whom i thought was another server walking by to see if he could check on our food because our server was busy, he ignored me the first two times i attempted to get his attention and then he finally turned around and put a finge... read more

Amanda L.'s profile image
Amanda L. 
rating
a year ago

I would give this restaurant zero stars based solely on how the manager runs and operates this location. My husband and I came to eat here for breakfast and waited well over 40 minutes for our food as we watched families of 6+ who got seated after us all get their food before us. I went to ask someone whom i thought was another server walking by to see if he could check on our food because our server was busy, he ignored me the first two times i attempted to get his attention and then he finally turned around and put a finge... read more

A C.'s profile image
A C. 
rating
a year ago

I don't know how this place gets such good reviews. Inside is vey dusty and all around feels dirty , with old crusty carpet. I had a hair in my omelette, the coffee tasted very watered down all the condiments on the table seem expired.I won't be returning to black bear at least not this location. 

A C.'s profile image
A C. 
rating
a year ago

I don't know how this place gets such good reviews. Inside is vey dusty and all around feels dirty , with old crusty carpet. I had a hair in my omelette, the coffee tasted very watered down all the condiments on the table seem expired.I won't be returning to black bear at least not this location. 

Linda T.'s profile image
Linda T. 
rating
a year ago

The food we ordered the prime rib. Was discusting. Everyone in the restaurant gave back their food the cook seems as if never cooked in life the dishwasher had cloves on cleaning and passing out food. I took a picture of the food unbelievably 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Linda T.'s profile image
Linda T. 
rating
a year ago

The food we ordered the prime rib. Was discusting. Everyone in the restaurant gave back their food the cook seems as if never cooked in life the dishwasher had cloves on cleaning and passing out food. I took a picture of the food unbelievably 

Business response:

We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback. 

Frequently asked questions about Black Bear Diner Rancho Cucamonga

How is Black Bear Diner Rancho Cucamonga rated?

Black Bear Diner Rancho Cucamonga has a 4.1 star rating with 2,959 reviews. 

When is Black Bear Diner Rancho Cucamonga open?

Black Bear Diner Rancho Cucamonga is closed now. It will open at 6:00 a.m.