Black Bear Diner San Antonio Ackerman

Jacob T. 

on Yelp

10 months ago

Waited to be seated for 12 minutes. Was told "be right with you" twice. Left and went somewhere else so I can't comment on the food but the service left something to be desired. 

Ninja F. 

on Yelp

10 months ago

At 7:45 this morning I placed an $100+ order thru Uber Eats like I have in the past with no problems. 3 - 4 different drivers went one after the other to pick up my order and each time the order wasn't ready. At 9:10, my order was cancelled by Black Bear without my approval. When I contacted Uber Eats to ask what gives, they said that the restaurant claimed that I cancelled the order. I DID NOT cancel the order and up to that moment I was still waiting for it. As of now, my bank account is still showing the full charge even ... read more

JoAnna G. 

on Yelp

10 months ago

This was our first time ordering dinner at this restaurant. We asked the waitress to give us a few minutes because we had never ordered dinner from Black Bear diner. We decided what we wanted, but we couldn't find our waitress. She disappeared for a while. She reappeared placed our order and for some odd reason my plate came out first and then we had to wait about 10 minutesfrom My Husband's to come out. She told us that I was given somebody else's plate of food that should not have been given to me . Seeing that there was n... read more

Rich M. 

on Yelp

11 months ago

A basic diner situated within a truck-stop on San Antonio's east side off Interstate 10 eastbound. My expectations were low and this place managed to go lower. If you choose to try this place I suggest choosing basic dishes (burgers, fries, sandwiches, etc.) rather than being adventurous. I made the mistake of ordering corned beef hash. The "shredded" corned beef had the consistency of jerky. Home fries made with reheated potatoes, barely cooked purple onion and diced red peppers. No flavor and no style. Biscuits are the... read more

Reynaldo G. 

on Yelp

a year ago

My mother in law and I both ordered baked potatoes with our dinner plate and they brought mine out first and told my mother-in-law that she would have to wait for hers. Mine was cold and tasteless as it probably had been prepared an hour before and was simply microwaved. Hers had just come out of the oven and it was great. I returned mine because it was terrible and they brought me fries instead. We had eaten at black bear diners in Las VEgas and it was a great experience with great food. The food here was tasteless and unin... read more

Crystal J. 

on Yelp

a year ago

upon our arrival we were not greet just asked how many as the host was still in a full blown conversation with someone she knew. as we are seated there is maybe 5 tables occupied, 12 minutes of us being seated and 2 more tables just being sat around us a waitress finally comes out to asks for their drinks, I kindly ask if she knew when our waitress was, she looks at me looks around and proceeds to ask the table their drink order! we are from out of town and I am Very disappointed of the lack of professionalism! 

Guadalupe L. 

on Yelp

2 years ago

Not good. Bad service. Terrible experience from start to finish. Can't believe this is a black bear diner. 

Linda V. 

on Yelp

2 years ago

Food was ok, but not as good as at Black Bear in Reno/Lake Tahoe. Service wasn't the best....our server seemed harried. 

Bentley J. 

on Yelp

2 years ago

I believe it's a new location because the bar stools were still not yet assembled. The food was good, your typical diner food. Our waitress was very nice. The only trouble was having to wait in line for ten minutes - not an exaggeration - just to pay. They could have had two cashiers or should invest in a better register system because that was wild.