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Black Bear Diner Tulsa
- Restaurants
- Tulsa, OK
About this business
Location details
9026 E 71st Street, Tulsa, OK, 74133, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
We won’t be going back. Ordered Meatloaf it was so bad I sent it back. Ordered a tri tip sandwich to replace it, order was wrong and it was not good either. Service was horrible. Manager came over and asked how everything was...I told her and she didn’t apologize or anything just walked off.
Business response:
We're so sorry to hear that. It is very important to us that every Black Bear Diner customer feels happy with our food & service. We'd love to address this directly with you. If you wouldn't mind taking the time, please private message us and let us know your contact information. My manager would like to address this personally with you!
not until they get their service issues taken care of, went at 3pm to seated and waited, no secret and we were not the only table with this issue. food was great, service was awful! or break was comped and we didn't even ask for that
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. We hope you'll give us another chance to #feedyourinnerbear
Train the staff to be more considerate of the guest being seated, went there this morning with others that had a child - they were seated and waited over 15/20 minutes and no one ever came to their table - others were seated around them and they were waited on immediately. When people go to eat and have children, making them wait to be waited on much less eat makes for very disruptive children. Not sure we will return.
Business response:
Oh, no! It seems like we missed the mark. If you wouldn?t mind taking the time, please privately message us and let us know how we can contact you so we can discuss your concerns.
I would give them no stars if I could! We were greeted by a very nice hostess named Noah and we thought it was going to be a great experience. After a while of empty drinks and mediocre side salads we realized our afternoon lunch was going to be a waste of money. After an HOUR of our food not coming we looked over and the waitress was too busy socializing at the counter with another server. When mine and my husband’s food arrived it was ice cold. We had no choice but to send it back. Eventually we got our food. It was decent... read more
Business response:
It would be hard to feed your inner bear like that Courtney! My manager does want to address this directly with you. Please private message us your contact information and he will be in touch with you.
Service was bad. we left after 50 minutes after placing our order and never received our food. We watched numerous people recieve there food that arrived after us. our waitress said is probably what we ordered. We ordered a cheeseburger with fries and a Turkey sandwich. shes blaming us for there incompetence.
Business response:
We?re sorry to hear your experience at Black Bear Diner wasn?t up to snuff. We work hard to make sure every diner leaves happy and satisfied with delicious food and great service, and when that doesn?t happen, we want to know about it! If you don?t mind taking the time, please private message us your contact information, and we?ll get in touch right away!
so today was my first and last time here. I will tell you the biscuits were good. chicken fried steak was what you can get at KFC it's frozen already breaded nasty, the gravy taste like powder. my eggs the whites were snotty, when I asked to replace them the waiter said... you want more eggs I said no I need these replaced. I didn't even take a bite out of them. the waiter did not even acknowledge the women at the table would only talk to the man at the table. over all I give them a 1 star for the oj and biscuits
Business response:
Thank you for the feedback. We're always trying to make dining at Black Bear Diner the best experience it can be, so thank you for taking the time to share your thoughts. We will be addressing your concerns internally. Keep Feeding Your Inner Bear!
Frequently asked questions about Black Bear Diner Tulsa
How is Black Bear Diner Tulsa rated?
Black Bear Diner Tulsa has a 4.1 star rating with 5,114 reviews.
When is Black Bear Diner Tulsa open?
Black Bear Diner Tulsa is open now. It will close at 10:00 p.m.