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Black Bear Diner Waco
- Restaurants
- Waco, TX
About this business
Location details
2424 Creekview Dr., #150, Waco, TX, 76706, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
Food was very bland. Unfortunately the food was some of the worst I've had in awhile. Not trying to g to complain but this is the Panchos of Diners. All Sysco blandness. I wanted to line but just trying to help others if you want to know the quality. So sorry.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
We have been waiting to e at here since they opened, ordered burgers with fries, they sat in the window a good ten minutes, my husband got up to go get them and then a server said I 'll get them after several severs walked by the food window. The food was cold and not served the way we asked, I wanted no onion & lettuce and receive both. The floors were filthy and tables were dirty, there were maybe 5 tables total eating so being busy was not the issue. Servers were just standing around instead of cleaning the place up. Come... read more
Business response:
Lynette , Thank you for the feedback. we're sorry to hear your experience at Black Bear Diner wasn't up to snuff. We work hard to make sure every guest is happy and satisfied. When that doesn't happen, we want to know about it! If you don't mind taking the time, please email us directly telling us a little bit about what happened and reference the diner location. Include a phone number to reach you at and we will be in touch with you shortly. info@blackbeardiner.com
This was my first time at this establishment and I would like to express that there was nothing wrong with the waiter , he was very nice and polite. The food was good , although we didn't receive one of the meals because the kitchen didn't make it. the waiter came back to tell us that he let the kitchen know several times about the missing plate and they were not going to make the meal. So one of us didn't eat simply cause they wouldn't fix the mistake.
Waited 20 minutes to be seated which is understandable being 9am on a holiday. Looked over the menu and decided on what we were going to ordered only to find out they are out of biscuits and it would be 30 minutes before they have any ready. I am at a loss for words on how a place know for their biscuits would run out at 9:30am in the morning and oh why it would be 30 minutes before more were available. This is the main reason we came for breakfast.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
the first time we tried to get a table it was busy w a line out the door-understandable. Today it did not seem busy at all. After putting our name on the list and waiting for 40 mins I overheard staff discussion of only having ONE cook. I asked if when we finally get a table would we have another 40 min wait for food? shoulder shrugs all around. left hangry to eat elsewhere.
Business response:
We are sorry to hear about your disappointment regarding your recent visit. We strive to deliver great meals with tremendous service, and it sounds like we let you down. Your concerns will be addressed, and we thank you for your feedback.
Had chili and baked potato. Chili was cold and mostly beans. Wouldn't recommend. Warning: if you join e-club, you'll have to wait for email for 2 free meals. Otherwise, had pot roast another time. It was fantastic.
Black Bear Diner is just a lower quality knock off cracker barrel, hospitals serve food better than this place
Frequently asked questions about Black Bear Diner Waco
How is Black Bear Diner Waco rated?
Black Bear Diner Waco has a 4.1 star rating with 881 reviews.
When is Black Bear Diner Waco open?
Black Bear Diner Waco is closed now. It will open at 6:00 a.m.