Black Bear Diner Waco

Shanda C. 

on Yelp

a year ago

The atmosphere was good, a lot of seating. The dessert case looked amazing. Wait staff still in training , they only been open 2 days. But this will be my new spot..once they get the food right. And staff trained like the other locations. 

Courtney G. 

on Yelp

a week ago

Pros Food is good. Atmosphere is cool. Cons Service is awful... had to wait 45 mins for food and they weren't even busy... food is good but you have to have good service as well. I prob won't be back it's def not my fav place there are to many places in Waco with amazing service. 

Bill G. 

on Yelp

a month ago

We've eaten at Black Bear many times since they opened here in Waco. It's always a 4-and-half or 5-star experience for us. Generous portions, great tasting food and many, many options -- something for everyone in the family! I've put off writing this review just so I could "cool my jets" so to speak, which is why I'm reviewing an experience from more than a week ago. On Father's Day I was looking forward to dinner at BBD. Sure, we thought it might be crowded, but actually we were seated immediately and it wasn't crowded... read more

Danny B. 

on Yelp

a month ago

This was my second visit--our first time here was amazing for breakfast, so we came back with high expectations. I visited with my family (a party of four) and we were greeted warmly and seated right away, which was great. However, we waited about 10 minutes before our server, Chamira, came to take our drink orders. It took another 10 minutes for her to return and take our food order. The restaurant was busy, so we were understanding about the wait. The food was good, just like last time, but unfortunately, the service didn... read more

Theresa P. 

on Yelp

a month ago

I ran across this restaurant on my way to Lubbock from Houston. I tried the roast beef sandwich. Sort of like a melted cheesy meat , with some horseradish spread. The fries were pretty good . The bread on the sandwich may have been stale, but was soaked in grease, could have been butter, not sure. The meat was tough and stringy. There was a blob of horseradish right in the middle, not spread on the bread. Very disappointing. When checking out, the gentleman asked how everything was.... So I told him and he had No response. ... read more

Craig B. 

on Yelp

2 months ago

Never was acknowledged by the waitress that we were even there. She served two other tables that arrived well after us. When we got tired of waiting , we got up to leave and she grabbed our menus and never made contact with us. No apologies, nothing but sour look. We eat here at least once a week and the food is great but service is going downhill fast. 

Denise C. 

on Yelp

5 months ago

The food is usually good and service had been good until lately...now it seems like the kitchen is very disorganized, we got food for one person in our party and waited and waited for the rest of our food while 2 other parties who got there after us got their food (although I noticed they got incomplete and incorrect orders as well) we also got coffee we did not ask for and incomplete silverware. We also saw food sitting under heat lamps for a really long time and waitresses running around confused. Hopefully whoever the man... read more

Richard W. 

on Yelp

6 months ago

The worst service I've had in a long time brought out food then brought out salad but never gave us silverware had to ask for it chicken fried steak tasted frozen some worst service in a long time Never coming back 

Ric B. 

on Yelp

7 months ago

Food is cold service is bad and management is bad. Never again thanks for nothing black bear.