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Black Bear Diner West Valley
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
45 min wait after we order our food. Manager blamed the staff for not showing up to work their shift. Food arrived cold on the top and hot on the bottom.
DO NOT COME HERE! I would give negative 5 stars if I could. Waited for over an hour while there were empty tables. Finally sat, waited another 50 minutes to get our COLD food. Absolutely TERRIBLE service and food. Don’t waste your time or money.
DO NOT COME HERE! I would give negative 5 stars if I could. Waited for over an hour while there were empty tables. Finally sat, waited another 50 minutes to get our COLD food. Absolutely TERRIBLE service and food. Don’t waste your time or money.
Our food was good. The corn bread muffins seems liked they changed it up. My wife’s salad had brown lettuce. That’s a big no no. But she picked out the bad stuff. We might go back.
I went in today for a birthday breakfast and left upset. I called in beforehand to ask a question about the birthday breakfast. Hostess placed me on hold over 5 minutes. I hung up and called back. Same. She wanted to place me on hold even after I explained what happened. Instead of being some what professional, she hung up on me. (While I was still in mid sentence.) I explained to the manager what happened in person and she acted as though it wasn’t important. Also, the restroom was completely unacceptable. I’ve be... read more
I went in today for a birthday breakfast and left upset. I called in beforehand to ask a question about the birthday breakfast. Hostess placed me on hold over 5 minutes. I hung up and called back. Same. She wanted to place me on hold even after I explained what happened. Instead of being some what professional, she hung up on me. (While I was still in mid sentence.) I explained to the manager what happened in person and she acted as though it wasn’t important. Also, the restroom was completely unacceptable. I’ve be... read more
Been coming here since the doors opened, but for the last little while been coming in every night for the last 3 weeks to the same dam soup, bacon and potato you guys really need to change this up and get a variety and not just 1 dam soup.
I have been to this location once before and had a bad experience but taught maybe it was the restaurant was extremely busy. But today we are never ever coming back. Not only did we wait 15-20 minutes and no one ever came to our table.But well we waited at our table something bit my husband 2 times on his arm. Then a family that sat next to us got acknowledged even before they sat down. But we had not one waiter tell us "We will be with you shortly" or even bring us watee. Being in customer service for over 10+ years never h... read more
Frequently asked questions about Black Bear Diner West Valley
How is Black Bear Diner West Valley rated?
Black Bear Diner West Valley has a 4 star rating with 5,288 reviews.
When is Black Bear Diner West Valley open?
Black Bear Diner West Valley is closed now. It will open at 6:00 a.m.