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Blackcomb Lodge
- Hotels
- Whistler, BC
About this business
Location details
4220 Gate Way Dr, Whistler, BC, V8E 0Z7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location and a friendly staff. Spacious room with kitchen, which would be great if you are doing a longer stay
Super let down This was the most I’ve ever been cat fished by a listing. The amenities listed were inaccurate. The soaking tub was a basic tub that didn’t cover my knees. No massaging shower head. No balcony. The mountain view was just the parking lot.
Business response:
Dear Guest Thank you for sharing your feedback. We are sorry to hear that your stay did not meet your expectations. After reviewing your comments, we’d like to clarify that the amenities you mentioned — such as a soaking tub, and massaging shower head — are not features included in the room type you booked, nor are they listed in our official description. We understand how important accurate information is when choosing accommodations, and we take great care to ensure our listings reflect the room features precisely. We regr... read more
We had a medical emergency and they did not want to refund us. They also did not let us rebook for another day. All around dissatisfied with the service.
Business response:
Thank you for sharing your experience. We are truly sorry to hear about your medical emergency and understand how stressful that must have been. While our cancellation and modification policies are determined by the booking terms selected at the time of reservation, we always do our best to accommodate exceptional circumstances wherever possible. We wish you a full recovery and hope to have the opportunity to welcome you under better circumstances.
Blackcomb Lodge or Orbitz processed my booking wrong and assigned it off by one day. Then the internet did not work on arrival and I had to check in hours later. Then the manager yelled angrily at someone parking wrong outside of the hotel for hours. Orbitz also refused to refund me the price difference for their mistake in the booking system. I think I will stay somewhere else in the future, as the hotel was a pleasant place to stay before.
This is just FYI. We booked 4days/3nights. Charged extra $50/night for my 2 yo. Beds were only full size not queen. Shower curtain smells musty. Shower/tub drain not draining well, water accumulates while you shower. No toothpaste. Mirror is broken. Fridge not cooling well. Indoor Pool water is cold to swim. No proactive room cleaning (at all) or daily towel change unless you asked, then whistler hotels charge cleaning fee, laughable. Lastly, $34/night parking.
Front desk guy was on a huge power trip.
The room.was bigger than needed. The room had paint peeling off the walls. No breakfast for the price you pay. No free.parking for the prive you pay. Sure it was clean but the stay was terrible!!!!
Frequently asked questions about Blackcomb Lodge
How is Blackcomb Lodge rated?
Blackcomb Lodge has a 3.7 star rating with 2,626 reviews.
When is Blackcomb Lodge open?
Blackcomb Lodge is open now. It will close tomorrow at 12:00 a.m.