This profile has been claimed by the business owner or representative.
Blaenos House Nursing Home, Llandovery, Carmarthenshire, SA20 0EP, United Kingdom
Get directionsMy mother has been resident for over four years and at all times we have found the staff friendly, good humoured and caring. This means our mother is treated with dignity and consideration as her dementia has worsened, in particular the food served is always appropriate for each resident and of high quality. We recently had a 96th birthday party at Blaenos and the food served was excellent and the way the staff provided for us was outstanding. Thank you.
Business response:
Good morning Andy, Thank you for such wonderful feedback, I will take great pleasure informing the team. kind regards Amie
My mother recently celebrated her 96th birthday and we wanted to have a family meal with her. The staff could not have been more accommodating - Eifionydd and Dawn in particular. We had a lovely afternoon with my mother, the food was delicious, the room was beautifully decorated and my mother and ourselves were treated like royalty. Every time I visit my mother, the staff are all very friendly and helpful. It's reassuring for me to see that they always treat my mother with the utmost respect and dignity. The food is always d... read more
Business response:
Good morning Ann, Thank you for such wonderful feedback, I look forward to sharing with the team. kind regards Amie
Many, many thanks for making my mother's 90th so special. What a super spread you laid on for us. You even took my mother on a little trip to see an Elvis Presley impersonator. We couldn't ask for more. Many thanks.
Words are not adequate to describe my thanks to Blaenos nursing home. My late brother was there for 3 years & the care, compassion & respect shown to him & ourselves as his family were outstanding. He was so very well looked after by the wonderful staff . He received excellent meals,& was treated with dignity patience & friendship. The atmosphere was always friendly & everywhere spotless. Thankyou from the bottom of my heart to all the staff for your dedicated care of my brother- I will always be extremely grateful to you al... read more
Business response:
Hi Sally, Thank you for such a lovely review, we miss him dearly and we also miss seeing you as well. Please feel free to pop in if your ever in the area, would be lovely to see you all. I look forward to sharing your review with the team. kind regards Amie
We found the staff to be excellent overall and very attentive to the residents and guests. We visited my mother for a short time last week and were very well looked after at all times and were able to see how well the staff look after our mother and care for the residents generally. The activities also were very good including the quiz and levels of enthusiasm from the staff who make all efforts to engage with the residents and guests also. We were very happy overall to see how well our mother is being looked after in such a... read more
Business response:
Good afternoon, Thank you for such wonderful feedback, mum is a very much loved lady here in Blaenos. I look forward to sharing your feedback with the team It was lovely to meet you and we look forward to seeing you in the future kind regards Amie
Would like to see more options for outside use. Small patio outside the day room would be a welcome addition. It wouldn't take much for it to be made safe and a bit bigger so that residents could enjoy fresh air and sunshine on good weather days.
Business response:
Thank you for the review, we are very grateful and appreciate the feed back, this enables us to improve our services where possible. We look forward to your next visit. Kind regards
Your positive attitude & willingness to help all the residents when we had a fall of snow the team of carers brought some in on a plat for the residents to see & touch & bring many memories back & stimulate conversation. How thoughtful.
Business response:
Thank you for taking the time to leave such a positive review. We are truly grateful for your kind words and for placing your trust in our team. feedback is always important to us at Ashberry health Care, and it enables us to improve where we can. I will be sure to share your comments with the team, as recognition like this greatly encourages and motivates everyone. warm regards Amie
Every time I visit, I am always impressed with the amount of staff in the day room. The activities that are provided are brilliant, singers, jive, quiz and cooking that gets the residents involved. Very good for those with dementia. All the staff we meet are friendly and welcoming.
Business response:
Good afternoon Julie,Thank you for such positive feedback in your review. We are very grateful and value these reviews for feedback.kind regards Amie
Total relief - after viewing other nursing homes!
Business response:
Thank you for such a wonderful review. we are very grateful. Look forward to seeing you soon.
Blaenos House Nursing & Residential Home has a 4.8 star rating with 46 reviews.
Blaenos House Nursing & Residential Home is open now. It is open 24/7.