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Blaenos House Nursing & Residential Home

4.8

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Blaenos House Nursing Home, Llandovery, Carmarthenshire, SA20 0EP, United Kingdom

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4.839 reviews
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Delyth T's profile image
Delyth T 
8 years ago

My relative was admitted to Blaenos in July 2017 with complex needs. The home is managed most efficiently with guidance and supervision provided to all staff who work well within a team. Residents are treated with dignity. Care plans are discussed with the family. Communication is excellent. The building is clean and is currently being refurbished to a high standard, providing a comfortable environment for everyone. I have received excellent support and reassurance from the manager in a professional manner. The care delivere... read more

Lucinda M's profile image
Lucinda M 
4 years ago

Dad was admitted here in March as a result of a crisis situation, but it was always well understood that I wished him to return home to be cared for. I am also his Power of Attorney for health and well-being and as such, should have been involved in all decisions relating to his care. Dad suffers from advanced dementia and demonstrated increasingly challenging behaviours to the extent that I was advised that care could probably not continue to be provided and that I could be advised of this at 24 hours' notice. I insisted th... read more

Business response:

Dear Lucinda, I was naturally disappointed to read your review and I am sorry you have had a negative experience with our home. We take pride in the care and support that we provide both to residents and their families and it is something we take very seriously. Unfortunately, there are times when a person’s needs change and they can no longer be safely cared for in our home, and it is our priority to address their needs immediately. We always keep family members aware of any changes and I would like to reassure you that all... read more

Frequently asked questions about Blaenos House Nursing & Residential Home

How is Blaenos House Nursing & Residential Home rated?

Blaenos House Nursing & Residential Home has a 4.8 star rating with 39 reviews. 

When is Blaenos House Nursing & Residential Home open?

Blaenos House Nursing & Residential Home is open now. It is open 24/7.