Blaenos House Nursing & Residential Home

4.8

Assisted Living Facilities
Carmarthenshire

About this business

Wellness Assisted Living Facilities

Location details

Blaenos House Nursing Home, Llandovery, Carmarthenshire, SA20 0EP, United Kingdom

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4.839 reviews

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Helen C

2 years ago

Overall experience is very good. My nan has settled in very well. She is smiling and laughing a lot more now she has settled. The staff are lovely with her. I have found everyone very accommodating when asked for anything. The activities coordinator and other staff members are exceptional. Thank you for your kind efforts looking after my gran.

Business response:

Hi Helen, Thank you very much for your positive feedback. We are very grateful, we look forward to seeing you again soon! Kind regards, Amie.

Linda J

2 years ago

We came to celebrate my grandmother's birthday and it was a wonderful experience. Staff were very kind and accommodating.

Business response:

Hi Linda, Thank you for the very positive feedback! It was lovely meeting you and we are pleased that the party went well. Look forward to seeing you in the future. Kind regards, Amie.

Trevor C

2 years ago

I would like to thank all the staff for the kind and caring treatment that my dad received at Blaenos. I was a day late arriving from abroad but I know he died peacefully and content. Thank you.

Business response:

Thank you for your kind words. We send you and your family our deepest condolences in this time of sadness.

Diane G

2 years ago

My father has advanced dementia and could no longer be cared for in his own home. My mum and I were obviously apprehensive about Dad starting a new life in his new home, but we needn’t have worried. From the day Dad arrived he has been treated with so much care and kindness. Everyone has been very supportive to us as well. The manager was there to greet us on that first day and was so warm and welcoming. She was able to answer any questions we had and put our minds at rest. The carers are wonderful and very hard-working and ... read more

Business response:

Thank you for such a heartfelt review. I am so glad that we were able to make this difficult journey a little easier for you. It is always a privilege to support both the resident and their family through the settling-in phase. I will be sure to pass on your thanks to the team.

S J

2 years ago

Another visit by my husband and myself yesterday to see my brother. I cannot express how grateful we are at seeing how very well cared for he is as usual. Circumstances beyond our control mean we can only visit him appropriately once a month, which means the world to us especially as we can see ourselves that he is now safe, clean, tidy and extremely well fed! Thank you once again all at Blaenos for your devotion and also the tea and coffee each time we arrive!

Business response:

Thank you for your heartfelt words and thanks, I will be sure to pass this on to the team. We look forward to continue to welcome you for your visits and are delighted to be able to facilitate this quality time with your brother.

Alice P

2 years ago

The care, love and support the staff show for Mum is outstanding and demonstrated by a fantastic party for my parents' diamond wedding anniversary.

Business response:

Thank you for your kind words. It was a privilege to be able to support you in celebrating this special occasion.

R B

3 years ago

My wife recently celebrated a milestone birthday. All the staff went out of their way to make this a memorable occasion, decorating the conservatory and producing a superb cake. They created a calm and welcoming atmosphere, to which my wife responded. Thank you.

Business response:

I am delighted to hear that you enjoyed the celebration of this milestone birthday. I will be sure to pass on the feedback to the staff. We look forward to welcoming you back to Blaenos soon.

Sara D

3 years ago

I have just returned from the most pleasant afternoon spent in Blaenos. The excellent events and catering teams had organised an afternoon tea with entertainment included. What a lovely experience! It was so nice to see the residents joining in with the singer in whatever form they chose, ranging from being on their feet dancing, clapping and singing along, or sitting and listening to the wonderful singer. The afternoon tea that followed was delicious and plentiful. It is so nice to be able to sit and enjoy a meal with my gr... read more

Business response:

Thank you for such a wonderful and kind review. It is so nice to hear that the events we arrange are enjoyed by family members as well as our residents and we appreciate that quality time is important, but also beneficial. We look forward to welcoming you back to Blaenos, soon. I will be sure to pass on your feedback to the team.

M T

3 years ago

I attended an afternoon tea with my son at the home where my father is a resident. We spent a lovely afternoon together with music and good company, and the tea was delicious. Staff, as always, were caring and professional, dancing with residents and making sure everyone was enjoying themselves. A really enjoyable afternoon.

Business response:

Thank you for your kind review. I will be sure to pass on the comments to the staff. I am glad that you enjoyed the event, and we look forward to welcoming you back soon.