Bluebird Care Bournemouth & Poole's cover image

This profile has been claimed by the business owner or representative.

Bluebird Care Bournemouth & Poole

4.6

About this business

Location details

Suite 13, Branksome Park House, Branksome Business Park, Bourne Valley Rd, Poole, BH12 1ED, United Kingdom

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.656 reviews
Select a rating
Nancy H's profile image
Nancy H 
2 months ago

Friendly, efficient management who responded quickly to any concerns. Mainly positive experience with the carers our parents had - two in particular were exceptional - caring, encouraging, kind and compassionate. 

Business response:

Many thanks for taking the time to review our services, your kind words mean a lot and we will ensure they are passed on to the team. Best wishes 

Janet B's profile image
Janet B 
7 months ago

I am very satisfied with the carers I have and they always do as I request and stay their allotted time almost all the time 

Business response:

Thank you so much for taking the time to review our services. We appreciate your feedback and are delighted that you have been very satisfied with our carers and the service you have received. 

Sue S's profile image
Sue S 
10 months ago

Bluebird's initial interview with mum was very thorough and focused on her needs. Initially mum was resistant to the idea of carers but as a family we felt she needed support as we all live away. Bluebird have been excellent with only a small band of carers visiting regularly and at the expected time. Mum has grown to look forward and welcome their visits. They have facilitated her going to appointments and out shopping along with going out for walks. We as a family see working with Bluebird as a partnership which accomodate... read more

Business response:

Thank you for taking the time to review our services. We are delighted that our partnership approach is having such a positive impact for you as a family, and it's really great to hear that your Mum looks forward to our visits. 

C S's profile image
C S 
11 months ago

From my first contact with Bluebird, trying to arrange care for my nanny I was impressed. They were flexible + understanding and did all they could to explain starting to have carers visit in positive terms for to nanny. It has been extremely positive for nanny to have regular company, trips out for shopping, appointments or pleasure. Bluebird have been accomodating + supportive of nanny from the start, getting to know her + how she likes things done so she can live her best life. Thank you Bluebird! 

Business response:

Thank you for taking the time to review our services, we really appreciate your feedback and are delighted that we have been able to make such a positive impact for your Nanny, and also for you. We look forward to continuing to be of service. 

Jenny S's profile image
Jenny S 
a year ago

Without exception, all the girls were extremely kind and caring. They were a great help to me and I couldn't have managed without them. A big thank you to each and every one of you - I really appreciated all your kindness. 

Business response:

Thank you for taking the time to review our service. I am delighted to hear what a big difference our wonderful team made for you, I know they will miss you very much. Wishing you the very best. 

H H's profile image
H H 
a year ago

From the first moment I came from a nursing home, well over a year ago, all members of staff were friendly, knowledgeable and well-trained in their professional duties. They come two at a time because of my needs, but they all work well together in teams. I have been here well over a year and what started as a team of carers has become a group of friends. 

Business response:

Thank you so much for taking the time to share your experience of our service. We are delighted that our support means so much to you and we look forward to continuing to be of service. 

J H's profile image
J H 
a year ago

The care worker was very pleasant. She was willing to help but needed prompting to do things that needed doing, ie. vacuuming etc. 

Business response:

Many thanks for taking the time to review our service. We appreciate your feedback and use all customer comments to help us review and develop our staff training to ensure we deliver the highest quality of service. 

Stella K's profile image
Stella K 
a year ago

From the moment I rang up to enquire to your initial visit to you guys visiting me in hospital and subsequent care, I've always been looked after well. Treated with respect and kindness and were sad to leave but influences dictated. You have all excellent high standards and delightful staff. I had my favourites. 

Business response:

Thank you so much for your kind words, we are delighted to have been of service and wish you the very best. 

Brenda C's profile image
Brenda C 
a year ago

I have been very happy with Bluebird Care from day one. My problems were due to a fall at the end of January, rendering me with reduced independence but not needing extreme care and am now able to cope on my own, to the point there really isn't enough for the girls to do but it is actually sadness to be parting company with the lovely young carers who have looked after me and will miss them. 

Business response:

Many thanks for taking the time to review our services, we were delighted to be of assistance. Wishing you all the best. 

Frequently asked questions about Bluebird Care Bournemouth & Poole

How is Bluebird Care Bournemouth & Poole rated?

Bluebird Care Bournemouth & Poole has a 4.6 star rating with 56 reviews. 

When is Bluebird Care Bournemouth & Poole open?

Bluebird Care Bournemouth & Poole is closed now. It will open at 8:30 a.m.