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Bluebird Care Bournemouth & Poole
- Home Health Care
- Poole
About this business
Location details
Suite 13, Branksome Park House, Branksome Business Park, Bourne Valley Rd, Poole, BH12 1ED, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent service, especially with regard to the pandemic. Carers are very efficient, caring and friendly. Two people have told me that Bluebird Care is the best in town. I would like to thank you all very much indeed for your good service and exceptional kindness to me, thank you.
Business response:
Thank you so much for your kind words, it means a lot to our team. We are delighted that your experience of the care and support we provide is such a positive one, and we look forward to continuing to be of service to you.
I'm speaking for my parents as my father is the patient being cared for. From my brief meetings with some of the carers and my parent's comments to me, I only have positive reactions to share. If my parents were not happy with the service I would be the first to hear. Thanks, Bluebird.
Business response:
Many thanks, your feedback is greatly appreciated. If there is anything further we can do, please do not hesitate to let us know.
My grateful thanks to the Bluebird team for the care and attention they gave for the last three years to my late brother.
Business response:
Many thanks for your feedback. It was our pleasure to have been able to make a positive difference to your brother's life. He will be sadly missed by our team.
Due to Covid-19, it has been hard. The carers have been good and done the best they can.
Business response:
Thank you for your feedback; we really appreciate it. We strive to deliver the very best service - even with the challenges of COVID - so it means a lot to us that your experience means you are extremely likely to recommend us.
Live-in carers are 100% care.
Business response:
Thank you for your feedback; we're really pleased that your experience of our Live-In service has been such a positive one. It is great for us to see that our passion to deliver a person-centred service with carers that are handpicked to meet your needs has led to your rating of 100% for our brilliant carers. If there is anything else we can do, please don't hesitate to let us know.
On the whole excellent, only twice not so good but they were very young and I thought they needed more training. They were pleasant in themselves but did not know what to do so I had to show them and I was paying for this. I am 91 but my brain is still working, the District Nurses say my body is giving up but I have the brain of a teenager. Thank you.
Business response:
Many thanks for your feedback, we're delighted that on the whole, you feel our service is excellent. Our aim is for 100% satisfaction and we are sorry to hear that there have been 2 occasions where you have not been entirely satisfied with our service. Please be assured that our bespoke training and development programme is constantly reviewed and updated to ensure that our carers have the knowledge and practical skills to deliver excellent individualised care and support. We have taken your comments on board and they will b... read more
Very satisfactory.
Business response:
Many thanks, your feedback is greatly appreciated. If there is anything further we can do, please do not hesitate to let us know.
My mother is in her mid nineties and has memory loss. The excellent care she has received from Bluebird Care Bournemouth & Poole has enabled her to stay living in her own home. The carers are polite and treat her with competence, gentleness and respect. They assist her with washing and getting dressed, cooking meals, medication, shopping and always have time to stop and chat to her. I am particularly impressed with the way the office keeps contact with me by phone or email and very rapidly, if the carers notice anything that... read more
Business response:
Thank you so much for your kind words, and we are delighted that you have such a positive experience of the care and support we provide. It is a pleasure caring for your Mum, and we look forward to being here for you and for her whenever we are needed.
Mum has always praised the help from the carers and when able to meet them I can see why. Nothing is too much trouble. Whenever Mum has a problem I have been able to speak to someone and things are always sorted out very quickly.
Business response:
Thank you, this is great to hear! We're really pleased that both you and your Mum are pleased with our care and services.
Frequently asked questions about Bluebird Care Bournemouth & Poole
How is Bluebird Care Bournemouth & Poole rated?
Bluebird Care Bournemouth & Poole has a 4.6 star rating with 56 reviews.
When is Bluebird Care Bournemouth & Poole open?
Bluebird Care Bournemouth & Poole is open now. It will close at 5:00 p.m.