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Bluebird Care Bromsgrove & Redditch
- Home Health Care
- Bromsgrove
About this business
Location details
Millennium Court, 3, Bromsgrove, B60 3DX, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We needed almost instant care for my elderly aunt on he discharge from hospital & from the initial telephone contact to the actual home carers we encountered nothing but empathy, kindness, professionalism & care. My aunt was treated with utmost respect & understanding &, at times, I felt the carer went over & above her duties. Bluebird were recommended to me & I in turn am recommending to others. With many thanks for an excellent service
Business response:
Thank you ever so much, your review is appreciated. We're glad to hear about the empathy, kindness, and professionalism shown to your aunt. Thank you for recommending us to others.
It is always a pleasure welcoming the Bluebird team into our house. They are always punctual and arrive with a smile on their faces. Nothing is too much trouble and their kindest towards my wife is exceptional The job they do is completed competently, professionally and in a friendly manner. They quickly gained my wife's confidence with her looking forward to their visit. Everything has gone well from the first introduction visit I am very pleased with the service Bluebird have provided.
Business response:
Thank you for taking the time to write such a lovely review, we very much appreciate it. We are so pleased to know how happy you are with the service provided by our Bluebird Care team, and how positive your experience has been. We will share your review with our Care Experts, who all enjoy visiting yourself and your wife - they will be so touched! Thanks again, Ranj
We contacted Bluebird Care on behalf of my sister as we were not happy with her existing care package. They were able to come out and assess my sister almost immediately and put into place a package of care for her. They have an online system which enables you to check which carers have visited their client and what comments they make, which is especially helpful for relatives at a distance like us. Due to circumstances, we have had to make a lot of calls to the office and the whole team have been exceptionally kind, helpful... read more
Business response:
Thank you ever so much for your kind words and sharing your experience with us at Bluebird Care. We are so pleased you were happy with the service provided and the systems we have in place to keep loved ones involved. Thank you once again!
The carers are as punctual as they possibly can be. They always complete their half-hour call. They are friendly and helpful. They will complete any small jobs I ask them after I am showered e.g. putting the vacuum around, putting recycling out and changing bedsheets.
Business response:
Thank you for your kind review! We are so pleased to know you find your care experts friendly and helpful and are happy with the service provided to you by Bluebird Care.
Very good care agency, really go the extra mile for clients. Mum is really happy with her carers which is the most important thought for her family. Big thanks to the support supervisor for all her help this week.
Business response:
Thank you ever so much for leaving us such a lovely review, we really appreciate it! So pleased to see how happy you are with all aspects of the service and the reassurance thus provides for all of the family. We will be sure to share your feedback to all of our team. Thanks again, Ranj.
My dad was reluctant to have carers for my mum who has dementia, after meeting the support supervisor, he agreed to give it a go and we've never looked back. It's only been a couple of months but he couldn't be happier and I'm happy too. I was struggling with the care and felt guilty for wanting time to myself but with Bluebird Care, I know my mum is in safe hands, she laughs and jokes with the carers who all have a wonderful, kind, caring manner, I can't recommend them enough, thank you Bluebird carers.
Business response:
Thank you so much for such a fantastic review! We are so pleased to know how happy you all are with the care provided and the difference it has made for both yourself and your parents. We will be sure to share your positive feedback with all of our team. Thanks again.
Really friendly staff, nothing is too much trouble. Communication with head office is first-class with prompt and efficient responses. Meticulous notes are kept on their daily care and I really feel I could contact the owner and the office day or night with an immediate response. Highly recommended. Thank you.
Business response:
Thank you ever so much for your kind words! We truly value feedback from our customers and their loved ones and we are all so pleased that you are happy with the service provided. Our staff always try to ensure we are a caring and responsive care provider and it means so much to us that you agree. Thanks again!
Bluebird Care have been caring for my parents until my dad passed away and now for Mom for the last 7 years. We have found them to be very professional and really nice people, Mom couldn't do without all the help and care that they give her. We would like to say a massive thank you to everybody at Bluebird Care.
Business response:
Thank you for your feedback on the service provided for your mom. We are so pleased to know how happy you are with the support provided, it really does mean so much to us!
Very happy with the service provided for my father. Professional but friendly and caring. Particularly impressed with the response to any issues that I raise, no matter how small. There is a genuine interest in 'continuous improvement' and I get a real sense that the company genuinely wants to look after its customers and do a good job. Bluebird also try to be flexible and work around both my father's and my requirements. Very impressed.
Business response:
Thank you ever so much for such a lovely review, our entire team here at Bluebird Care really appreciate it! As a care provider, we value the importance of being responsive to the requirements of our customers and we are so pleased you feel we do this well. Thanks again!
Frequently asked questions about Bluebird Care Bromsgrove & Redditch
How is Bluebird Care Bromsgrove & Redditch rated?
Bluebird Care Bromsgrove & Redditch has a 4.8 star rating with 45 reviews.
When is Bluebird Care Bromsgrove & Redditch open?
Bluebird Care Bromsgrove & Redditch is open now. It will close at 5:00 p.m.