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Bluebird Care Bromsgrove & Redditch

4.8

About this business

Location details

Millennium Court, 3, Bromsgrove, B60 3DX, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.845 reviews
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I S's profile image
I S 
3 years ago

Although this review is dated for October 2022, in fact it's for over 7 years of support for my mom who passed away in October. Bluebird have been magnificent throughout my elderly mother's last years of life, enabling her to live at home despite having difficult mobility issues. Throughout the pandemic they were faultless, supporting her even when the NHS/doctors wouldn't come out. They lobbied GPS, District Nurses, and others to come out and help. Bluebird were visiting 3 times a day in the last year or so - my mom loved t... read more

Business response:

Thank you for such a heartwarming review, and for taking the time to share your experience of Bluebird Care Bromsgrove & Redditch. It was an absolute pleasure to help support your mother, and for our team to share wonderful memories and stories with her. Our team takes pride in providing an excellent customer experience, keeping people safe and happy in their home and we are so pleased to know you felt we did this well. Thank you again for your review, it is very much appreciated. 

Richard A's profile image
Richard A 
3 years ago

Thank you all for your excellent care of my sister whilst she was still at home, the carers and staff were very professional and caring towards her, at the time she was against going into a care home and the carers used to see her every day and cook her a hot meal, she went into care in July and the team were very helpful in assisting us to do this whilst I was unable to do so myself. Excellent service would highly recommend it. 

Business response:

Dear Richard, thank you for leaving such a wonderful review. We'll be sure to pass your comments on to our team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. 

Brian B's profile image
Brian B 
3 years ago

Satisfied with the care I receive. 

Business response:

Dear Brian, thank you for leaving such a wonderful review. We’ll be sure to pass your comments on to our team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. 

Catherine B's profile image
Catherine B 
3 years ago

The Bluebird team have been caring for Mum for just over a year, and during that time, they have provided an excellent care package that can be tailored to her changing needs. The staff are all professional, friendly and caring, ensuring Mum’s dignity is maintained at all times. Mum does not want to go into a care home, and the Bluebird care package has enabled us to look after her at home. It took me a long time to accept we needed help, and thanks to positive word of mouth and recommendations from friends, we went with Blu... read more

Business response:

Dear Catherine, thank you for leaving such a wonderful review. We’ll be sure to pass your comments on to our team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. 

Philip A's profile image
Philip A 
3 years ago

Bluebird cared for my step-father and continue caring for my mother. We have always found the staff very professional and polite whilst undertaking their duties. Applies equally to both onsite and office staff. Invariably helpful and adaptable to changing situations. My mother maintains a relatively independent life with the support at home and with the shopping assistance Bluebird provide. She always speaks highly of her helpers. The staff maintain good communication with me, which is important, as I live 90 miles from my m... read more

Business response:

Dear Philip, thank you for leaving such a wonderful review. We’ll be sure to pass your comments on to our team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. 

D E's profile image
D E 
3 years ago

The management and provision of care for my very poorly father was excellent as was the care and consideration shown to us; his family. The assistance we received in dealing with the NHS to secure their support in his treatment and care was also first-class. Thank you to all at Bluebird. 

Business response:

Thank you for leaving such a wonderful review. We’ll be sure to pass your comments on to our team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. 

Jean T's profile image
Jean T 
3 years ago

My husband was expertly cared for during his last months with us. He had been looked after by his carers for many years, always with kindness and dedication to his various many needs. He was always happy and contented with all aspects of his personal care. His many carers knew his needs and went about their duties with diligence and unhurried attention, which was a great help with his later stages of dementia, he was a happy gentleman. His passing was unexpected, and the carers supported me with much caring and advice. Thank... read more

Business response:

Dear Jean, thank you for leaving such a wonderful review. We’ll be sure to pass your comments on to our team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. 

Andy M's profile image
Andy M 
3 years ago

The carers that carried out home visits for my mom were always very polite and respectful, friendly and cheerful, helpful and diligent. There is a pretty good backup service too, which is very much appreciated when there is a problem. I very rarely hear Mom complain about the ladies at Bluebird and that's no mean achievement, let me tell you. 

Business response:

Dear Andy, thank you for leaving such a wonderful review. We’ll be sure to pass your comments on to our team. We put customer experience and satisfaction at our priority, and your review reaffirms the hard work we put in every day. 

Sue B's profile image
Sue B 
3 years ago

The experience I had with the staff and carers of Bluebird was of an excellent standard of care and support. Not just to my father but to all of my family. My father had always been a dignified and humble gentleman, and he was treated with absolute respect and consideration by all of the staff who met him. They explained everything to him and were so very patient with him and my siblings. I will never be able to express the gratitude I have for them all in caring for dad in his last few months. 

Business response:

Dear Sue, thank you for leaving such a wonderful review. We’ll be sure to pass your comments on to our team. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. 

Frequently asked questions about Bluebird Care Bromsgrove & Redditch

How is Bluebird Care Bromsgrove & Redditch rated?

Bluebird Care Bromsgrove & Redditch has a 4.8 star rating with 45 reviews. 

When is Bluebird Care Bromsgrove & Redditch open?

Bluebird Care Bromsgrove & Redditch is closed now. It will open on Monday at 9:00 a.m.