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9, Lancaster Park, Newborough Rd, Burton-on-Trent, DE13 9PD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I cannot thank the team enough for the wonderful care they provide for my mum. They are kind, compassionate and proffessional. The carers go above and beyond to ensure mum is comfortable. Mum has specific needs and the management organised specialist training for their staff which was completed within a week of them starting. I would wholeheartedly recommend Bluebird Care to anyone looking for quality care for a loved one. Their dedication and commitment really do make a difference to mums quality of life and my piece of min... read more
Business response:
Thank you so much for your kind words and recommendation. We are truly grateful that you took the time to share your experience with our team. Providing compassionate, person-centred care is at the heart of everything we do, and it means a great deal to know that our carers have made such a positive difference to your mum's quality of life and your peace of mind. Thank you for trusting us with your mum's care. It is a privilege to support her, and we look forward to continuing to provide the high standard of care she deserve... read more
Great experience overall with all carers involved.
Business response:
Thank you for your feedback, we strive to ensure our customers and their families receive the best experience with home care for their loved ones.
Very happy with all aspects of the care.
Business response:
Thank you for your feedback. We are delighted to hear that you are very happy with all aspects of the care and support you receive.
The carers are well selected and well trained. It is a very caring service. They are very good at communication, I am informed of any changes that affect me. I also feel that as individual my needs are being considered and thought about which is very reassuring.
Business response:
Thank you for your positive feedback. We are delighted to hear that you feel well supported by our team and that the care you receive is both compassionate and tailored to your individual needs. Providing high-quality, person-centred care is our priority, and it is reassuring to know that our communication and continuity of support help you feel informed and valued. Your comments regarding the professionalism of our carers and the consideration given to your personal requirements are greatly appreciated.
Im completely happy with the service provided the girls are patient and happy to help me with little jobs
Business response:
We are thrilled to hear your feedback, and that you are happy with the service provided. Our care staff are happy to help with any day to day tasks, big or small.
The Best teme of Girls ever.
Business response:
Thank you for your lovely comment. We're delighted you feel we have a great team and truly appreciate your kind words.
Thankyou for the wonderful care you gave my grandad before he moved into a care home. Your kindness, compassion and support meant a great deal to our family.
Business response:
Thank you for your kind words. We're truly glad our care and support made a difference to your grandad and your family. It was a privilege to look after him.
Before Bluebird, as a sole carer to my wife who has Alzeimers, I was struggling particularly on her personal care. We engaged Bluebird for afternoon visits. My wife has welcomed their visits, supporting her on bathing, activities and companionship. Bluebird are an excellent company; I can highly recommend them.
Business response:
Thank you for sharing such thoughtful feedback. We're so glad our support has helped both you and your wife, and that she's enjoying the companionship and personal care. Your recommendation means a great deal to us.
Following Bluebird's carers looking after Mum she was more relaxed and upbeat in general. This gave us all piece of mind that mum was in safe hands. The daily reporting through the App is also a great addition and means that we can see how mum is whenever! Thanks Bluebird Care!
Business response:
Thank you for sharing such thoughtful feedback. We're delighted to hear that our carers helped your mum feel more relaxed and positive, and that the daily reporting gave your family real peace of mind. Knowing she felt safe and supported means a lot to us. Thank you for your kind words.
Bluebird Care Burton & Swadlincote has a 5 star rating with 137 reviews.
Bluebird Care Burton & Swadlincote is open now. It will close at 5:00 p.m.