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Bluebird Care Camden & Hampstead
- Home Health Care
- London
About this business
Location details
The Rear Building, 77 Fortess Road, London, NW5 1AG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Background: My wife has been through a low spot after a fall in 2024. This resulted in 10 days of relatively intensive care (at home) with great NHS support. When that finished, referral was made to the local social services which in turn made a referral to an agency which went on to introduce me to Bluebird Care Camden & Hampstead. Special reference was made to it's CQC rating. I was further attracted by the fact that its HQ is very local and that care staff have to live in/near the local area. Previous Experience: At the t... read more
Business response:
Thank you so much for taking the time to share your thoughtful and detailed feedback. We're truly delighted to hear that both our carers and management team have been able to provide the quality, consistency, and reassurance you and your wife deserve. Your kind words mean a great deal to us all, and we'll continue to do our very best to support you both with patience, kindness, and care.
Bluebird carers looked after my friend for eighteen months, starting when she was discharged from hospital into palliative care at home, and then - even though her health improved - when she remained bed bound, and suffering from dementia. Bluebird carers were kind, skilled, always punctual, and trained to deal with dementia. They gave excellent care. We completely trusted them and we also enjoyed their company. The manager lived close by, and often came by, so it was easy to discuss any changes which were needed to medicati... read more
Business response:
Thank you so much, Stefanie for your heartfelt and generous words. We feel truly honoured to have provided the support needed and are grateful for the trust you placed in us. It means a great deal to know that our care made a positive difference.
Bluebird Hampstead and Camden are exemplary in providing support and practical assistance. Whoever you deal with is hugely kind and understanding and they help navigate the challenges we're all facing in keeping someone in their own home.
Business response:
Thank you, Ben. So good to hear about us being able to help you navigate what is typically a difficult journey.
We researched care providers and narrowed our selection to two possibilities. Only Bluebird Care had the flexibility we need. In every way the company has gone on and exceeded expectations. The wonderful care giver in our home is now a friend for life.
Business response:
We are so pleased so hear we have exceeded expectations. Thank you.
I am delighted with both my carers. They are caring and are willing to be helpful in any way they can. I do feel that I am getting value for money. Importantly, both ladies are good communicators and also with my wife. I randomly chose Bluebird Care and I know I made the right choice. I would always recommend Bluebird to anyone who might need help with care. My carers are totally reliable, caring and provide the excellent help which I need.
Business response:
Martin, we are really pleased that you are so happy with the care and support we have provided. We appreciate you taking the time to write this review.
It is with heavy hearts that we have had to give notice to Bluebird due to my mother’s care being taken over by the local council. The service my mother has received over the past two years has been outstanding. From the very beginning, the team have been empathic, kind and knowledgeable. The regular care workers have been just amazing and I know the whole family will miss them. I cannot recommend Bluebird highly enough. Thank you!
Business response:
We are really sad not to be able to carry on providing care and support to your mother. This is feedback is lovely to read, thank you so much.
I am a retired architect, and am next of kin for my mum's uncle, who is an 86 year old retired university professor with early onset dementia and is physically partially disabled, and who lives alone in a mansion block upper floor flat in central London. Bluebird Care Camden & Hampstead provided support care when he started needing support, in the form of midday home visits of an hour each, gradually building to several visits a week, and help with:- Taking medication [a lot] regularly and in order. Shopping; keeping diary; ... read more
Business response:
Thank you for taking the time to leave a review.
I feel confident with my carer, she had control when she took me abroad. I feel she was excellent in everything she did for me and we worked as a team. She went beyond expectations and I also feel that the Bluebird Care team supported me with booking and arranging the holiday and had good communication. The supervisor had good attention to detail and was my main point of contact, I felt supported the whole time.
Business response:
Thank you so much for your lovely words.
Bluebird Care was able to supply my mother's extra care needs at short notice when her sudden change in health reduced her mobility. The office staff were excellent and efficient in their response to calls and requests.
Business response:
Thank you. We always work hard to react quickly and be efficient.
Frequently asked questions about Bluebird Care Camden & Hampstead
How is Bluebird Care Camden & Hampstead rated?
Bluebird Care Camden & Hampstead has a 4.8 star rating with 55 reviews.
When is Bluebird Care Camden & Hampstead open?
Bluebird Care Camden & Hampstead is closed now. It will open at 8:30 a.m.