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Bluebird Care Camden & Hampstead
- Home Health Care
- London
About this business
Location details
The Rear Building, 77 Fortess Road, London, NW5 1AG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wonderful care agency with efficient professional staff. All are incredibly caring and compassionate yet objective. They are reliable and my sister looks forward to their visits. These are documented daily which enables me to be in the loop.
Business response:
Thank you so much for this great feedback. We are so pleased to learn that your sister looks forward to her visits.
We have had an excellent part-time carer for my husband since he was diagnosed with a brain tumour in 2018, since a recurrence in 2022 we had extra carers 24/7 doing day and night shifts. All have been capable, reliable and trustworthy and a pleasure to have around. They look after my welfare as well as my husband's.
Business response:
Thank you. It has been a pleasure to work with you and support your husband over the last few years.
We are very happy with the care Bluebird has provided for our stepmother. The carer has been amazing and has gone above and beyond during the end stages of her life.
Business response:
Thank you very much for this positive review Alison.
Bluebird Camden and Hampstead have been providing care for my aunt and uncle since the middle of 2021, starting with one visit per day then increasing to two daily visits and as care needs increased to a live-in carer and a waking night carer. All of the carers have been professional, kind and most importantly caring. Of late under very difficult circumstances the carers have gone above and beyond to make sure my aunts and uncles wishes were at the forefront of the care they received. Also, I would like to mention the profes... read more
Business response:
Janis, this is so good to hear and we really appreciate this feedback.
In general, very satisfied. But I don't like being sent younger carers and having to show them everything that needs doing.
Business response:
Thank you for your review. We have taken onboard your comments.
I have balance problems and a deteriorating spine which makes walking difficult. I was looking for someone once a week to assist me and get me out of the house. I had parks, galleries and museums on my wish list. Then it was March 2020 and Covid-19 happened. All the above had to be changed to ‘taking exercise’ and buying oddments from local chemist and food shops. Occasionally, we would take a taxi to the bank at Marylebone for a change of scene, though everything was shut. Fortunately, I have the most wonderful, helpful and... read more
Business response:
It has been a pleasure supporting you over the last 12 months. We are so pleased that you are happy with the care we have provided. Thank you for taking the time to leave this review.
Bluebird Camden provided day and night care for my terminally ill 93-year-old mother. They were very kind, gentle, responsive to and respectful of her needs and her preferences. They made sure I was aware of important issues such as skincare, and of course, dealt with these in their care of her. They provided emergency care at short notice and were very courteous, reliable and efficient - very easy to deal with and accessible. I would definitely engage them again if the need arose.
Business response:
Thank you for taking the time to leave this review. We are really pleased you had a positive experience and that we had the opportunity to care for your mother. It is brilliant to hear you would engage us again in the future if the need arose.
We have had a fantastic experience with Bluebird Care, and I would highly recommend them. They got the measure of my mum and her needs very quickly and assigned a fantastic carer who suits Mum perfectly. She has revolutionised Mum’s life and ours and enabled us all to live a much easier life. It’s very hard to know where to start when you first find that a relative needs care and Bluebird were and are very supportive.
Business response:
The team are so pleased to hear that they have revolutionised both yours and your mum's life. Thank you for sharing your experience of Bluebird Care Camden & Hampstead, it is lovely to hear what a difference we have made.
I am a private carer and needed an agency to bridge the care I was providing to my elderly client as her condition deteriorated and I can not recommend Bluebird enough. The member of staff who I initially spoke to, was so helpful and understanding of a quite complicated situation. The supervisor and the carers were all so helpful, smiley and very willing. The lady who arranges the schedules (I think) added in extra visits as short notice, nothing was to much trouble. The communication seems to be spot on and that is key in t... read more
Business response:
We appreciated you sharing this feedback. Providing peace of mind is at the core of what we do, it is lovely to hear that your dealings with everyone on the team were consistently positive. Thanks again.
Frequently asked questions about Bluebird Care Camden & Hampstead
How is Bluebird Care Camden & Hampstead rated?
Bluebird Care Camden & Hampstead has a 4.8 star rating with 55 reviews.
When is Bluebird Care Camden & Hampstead open?
Bluebird Care Camden & Hampstead is open now. It will close at 5:00 p.m.