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Bluebird Care Camden & Hampstead
- Home Health Care
- London
About this business
Location details
The Rear Building, 77 Fortess Road, London, NW5 1AG, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As we live far away from our Aunt, we rely heavily on Bluebird Care Camden & Hampstead to give her constant good care. We are very pleased with the attitude of the carers attending her and some are exceptional. We know we can contact Bluebird if we have any issues and they are always dealt with promptly and with compassion. We would not hesitate to recommend this company. Thank you all for your help.
Business response:
Daphne, a big thank you from the team at Bluebird Care. It’s always great to receive positive reviews, we appreciate you taking the time to do so. Best wishes, George.
Bluebird has provided excellent care for my parents. Both are in their late nineties and very independent but have established a marvellous rapport with their carers. As their health and mobility reduce, Bluebird has been extremely responsive and helpful in identifying where additional assistance would be helpful. The carers are kind, punctual, attentive, communicative and efficient and it’s reassuring that they make my parents’ welfare an absolute priority. I would recommend Bluebird to anyone with very elderly parents, esp... read more
Business response:
Hi John. Thank you very much for your review.
We use Bluebird Care Camden and Hampstead when we stay regularly in a London hotel for weekends away. We really enjoy visiting theatres and seeing friends and family. My partner requires a lot of moving, handling and personal care. Then hoisting into her wheelchair, as she has a progressive physical condition. The carers do this with professionalism, understanding and dignity. They are always on time and give us the opportunity to get away from home. They are consistent with the carers provided. I could not manage on my own ... read more
Business response:
Hello, I have sent you a private message of thanks for your feedback.
Bluebird Care have been amazing in caring for an elderly friend who lives alone and wants to remain as independent as possible. They have treated her with incredible dignity and respect her wishes in every way, treating her with kindness even when she is often angry at her situation. The staff and management are always contactable and listen to your concerns as a friend and have always been able to provide advice and suggestions. The staff who deliver the care are amazing - kind, friendly, concerned and incredibly patient. I... read more
Business response:
Hello Chris. This is wonderful feedback, I am so pleased that your contact and experiences with Bluebird Care Camden & Hampstead have been so positive and ultimately that the care we have provided is to the very high standard we aim for on a daily basis. I am extremely proud of the team. I appreciate you taking the time to write these lovely words. Thank you, Karen
Bluebird were exceptional in caring for Dad whilst dealing with the complexities of a sensitive safeguarding situation in the family home. Carers brought much light into Dad’s life by chatting with him, making nourishing food, and wheelchair walks to his beloved local park. This put immense glory back into Dad’s life, making him very happy. When Bluebird arrived in the family home Dad was wheelchair bound. With kindness and encouragement, Dad was soon able to enjoy walks in the street, accompanied by carers. Bluebird staff w... read more
Business response:
Thank you so much. As mentioned in the private message I sent you, we really appreciate you taking the time to share this great feedback. We are very pleased that your experiences were so positive. I have shared your review with the whole team as they are the ones who worked so hard and with such compassion to support and care for your father to such a high level. Thanks again
Excellent care provider. Management provide wonderful supervision and checks. Carers have been very well chosen. Carers have fitted into my mother's needs and respected her dignity. She has managed to remain in her own home for much longer than I thought possible. Carers have also shown companionship and great kindness and also made grandchildren feel welcome.
Business response:
Thank you for your review.
The care staff are most helpful and friendly and do their best to comply with my various requests. To begin with, the management was inadequately organised in that they did, not communicating with me to alert me to changes in scheduling. After I complained about this, they are trying harder now to keep me informed of the dates and times when their staff is scheduled to visit me. The invoicing also left something to be desired. On the first invoice, the prices quoted were not correct and a second copy of the same invoice arri... read more
Bluebird Care (Camden & Hampstead) have been caring for my elderly uncle for almost two years. He has indicated that he is very happy with the care/support he has received. When I have been in contact with Bluebird Care staff, they have been very polite, helpful and efficient, and been able, for example, to accompany my uncle to medical appointments as well as visit him on a daily basis. I am very impressed with the service we have received from Bluebird Care.
The service Bluebird Care gives is, in our view, exceptional. Bluebird runs a most caring agency and all our dealings with the organisation have been very satisfactory. Your two operatives, if I may so designate them, have been very kind, punctual and caring. We could not be more delighted than we are with the service we are receiving - long may it go on.
Frequently asked questions about Bluebird Care Camden & Hampstead
How is Bluebird Care Camden & Hampstead rated?
Bluebird Care Camden & Hampstead has a 4.8 star rating with 61 reviews.
When is Bluebird Care Camden & Hampstead open?
Bluebird Care Camden & Hampstead is closed now. It will open tomorrow at 8:30 a.m.