This profile has been claimed by the business owner or representative.
Unit 3C, Vinnetrow Business Park, Vinnetrow Rd, Runcton, Chichester, PO20 1QH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Care has been provided on each day with clients being treated in a respectful manner. The items shown in the care plans have been undertaken on each visit and where relevant, any medical issues drawn to my attention. We have not always been advised of revised timings for care visits and have on some instances found it necessary to contact Bluebird Care.
Bluebird Care is the most unreliable, uncaring, and unprofessional care agency I have had the misfortune to deal with. Carers are untrained and lack confidentiality. They frequently discuss other clients' personal information with other clients. Clients are not informed if a call is going to be late or canceled by the office at the last minute due to a lack of staff. Clients are expected to still pay for their missed calls. Bluebird expects a client to give 28 days' notice, even in an emergency if admitted to the hospital, a... read more
Business response:
We are sorry that you felt this way about our services. We provided care to your mother for over a year and so were disappointed to read this review. Our values include sharing honesty and trust, and we have strict policies in place regarding customer confidentiality. We investigated the concerns that you raised and found there to be no breach in procedures. We are a well-established care provider that takes pride in our services. All our employees are highly trained and best in class in all areas. We ensure that our care pl... read more
Bluebird Care Chichester has a 4.6 star rating with 130 reviews.
Bluebird Care Chichester is closed now. It will open tomorrow at 8:30 a.m.