This profile has been claimed by the business owner or representative.
Bluebird Care Chichester
- Home Health Care
- Chichester
About this business
Location details
Unit 3C, Vinnetrow Business Park, Vinnetrow Rd, Runcton, Chichester, PO20 1QH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Experience over three years. Shortly after appointing Bluebird Care (Chichester) I suffered a stroke. He was sitting opposite me and knew exactly what to do. I was in hospital without delay. On my return after a good recovery, I have continued using the service for a short while each weekday morning to check that I am still alive and kicking and carry out simple, domestic chores. This is a safeguard on which my family insist and of which I am grateful though at present I am an extremely 'easy' client. The carers are very var... read more
I have been using Bluebird for the last 6 months. The carers have given me very good service. The staff arrive on time according to the agreed timetable, which is posted to me every week in advance. The carers treat me with dignity and they respect any wishes I may have from day to day. They show interest in caring for me and have been very encouraging helping me to walk. They are happy, I feel I can trust them and they have helped me build up my confidence again.
Care has been provided on each day with clients being treated in a respectful manner. The items shown in the care plans have been undertaken on each visit and where relevant, any medical issues drawn to my attention. We have not always been advised of revised timings for care visits and have on some instances found it necessary to contact Bluebird Care.
Bluebird Care is the most unreliable, uncaring, and unprofessional care agency I have had the misfortune to deal with. Carers are untrained and lack confidentiality. They frequently discuss other clients' personal information with other clients. Clients are not informed if a call is going to be late or canceled by the office at the last minute due to a lack of staff. Clients are expected to still pay for their missed calls. Bluebird expects a client to give 28 days' notice, even in an emergency if admitted to the hospital, a... read more
Business response:
We are sorry that you felt this way about our services. We provided care to your mother for over a year and so were disappointed to read this review. Our values include sharing honesty and trust, and we have strict policies in place regarding customer confidentiality. We investigated the concerns that you raised and found there to be no breach in procedures. We are a well-established care provider that takes pride in our services. All our employees are highly trained and best in class in all areas. We ensure that our care pl... read more
Frequently asked questions about Bluebird Care Chichester
How is Bluebird Care Chichester rated?
Bluebird Care Chichester has a 4.6 star rating with 116 reviews.
When is Bluebird Care Chichester open?
Bluebird Care Chichester is closed now. It will open on Monday at 8:30 a.m.