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Bluebird Care Clapham & Streatham

4.8

About this business

Location details

Office 42, Hideaway Workspace, 1 Empire Mews, London, SW16 2BF, United Kingdom

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.844 reviews
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V A's profile image
V A 
4 months ago

We have had excellent support from Bluebird for over four years. My husband has Lewy Body Dementia caused by Parkinson's, a condition which is getting slowly worse. Everyone at Bluebird has been very supportive and responded sensitively to his increasing needs and also understanding about the demands the changing situation puts on me. The administrative staff have made several visits recently and given me valuable advice about making the home environment safer and better for my husband. He is happy that he sees familar faces... read more

Business response:

Thank you so much. We are extremely grateful for your kind words which will be passed on to the whole team. With kindest regards 

Simon B's profile image
Simon B 
7 months ago

Bluebird provided home carers for my wife in the brief period when she became very ill before going into hospice. The company was easy and straightforward to deal with in organisational and financial terms, and the carers themselves were good, dedicated people, always on time and very caring and conscientious in their work. 

Business response:

Thank you very much for taking the time to leave us such a wonderful review. It was a pleasure to support your wife, and I will ensure your thanks is passed onto the team . With our best regards 

K G's profile image
K G 
10 months ago

My husband has dementia. Over a period of a little more than a year, as his needs increased, we went from having one afternoon of companion care a week to four afternoons. I felt wholly confident that the Bluebird Care team would make sure that any booking was honoured and this confidence was justified. We much appreciated the support and care provided by all the carers who came to us, who seemed to have been handpicked to be able to get on my husband's wavelength. The quality of care received contributed to my husband being... read more

Business response:

Thank you so much for taking the time to leave us such a wonderful review. I know that your husband's whole team see caring for him as a privilege and whilst they cannot be mentioned by name here, I will ensure that everyone involved in supporting him is made aware of your comments. With our kindest regards. 

D H's profile image
D H 
a year ago

On the whole, the care assistants are nice people with whom, as a client, one can engage with. However, a concern is their capacity to ask questions of the client that would make their job easier and higher standards achieved. 

Business response:

Thank you so much for taking the time to leave us your review, however, we are concerned that there seem to be problems with communication. I will ensure that your Customer Services Manager contacts you to resolve any issues. With kindest regards. 

Kelly F's profile image
Kelly F 
a year ago

We started using Bluebird Care in April, after a bad experience with a different agency. Well, a month and a half in, we have seen such a difference in everything. My dad, his home, the interaction between him and the lovely ladies who look after him. He has Alzheimer's and as we don't live close by, it's been a worrying time but we all feel a little less anxious about it now. Bluebird has really helped ease the load. We feel confident with the care he's receiving now. Everything has been easy, from our first meeting with th... read more

Business response:

Thank you so very much for taking the time and trouble to leave us such a wonderful review. It is a privilege to support your dad and we are thrilled to have made such a difference. With kindest regards. 

G R's profile image
G R 
2 years ago

Far superior to previous providers. 

Business response:

Thank you so much from everyone in the team, for taking the time to write a review about us. We are very appreciative. With our kindest regards. 

Nino F's profile image
Nino F 
2 years ago

We have always had good staff looking after my mother which has assisted my mother in attaining a quality of life we all required as a family. Being fortunate to have good carers for four years since my mother's care plan started, it has given everyone a comfort factor that was certainly welcomed. 

Business response:

Thank you very much indeed for taking the time to leave us such a wonderful review. It is greatly appreciated by the whole team. With our best regards. 

Heather W's profile image
Heather W 
2 years ago

My experience with Bluebird Care over these last three years has been a positive one. As I do not live near my aunt, I am informed regularly of what is happening and if any problems occur, the Bluebird Care team are helpful and supportive, and together we work well, always putting the needs of my aunt first. Along with being professional at all times, I have also found the Bluebird team to be caring and kind. 

Business response:

Thank you very much indeed for your kind words. They are very much appreciated and I will ensure they are conveyed to all members of the team involved in your aunt's care. With kindest regards 

Liz F's profile image
Liz F 
3 years ago

Bluebird Care have provided companionship and light household support for my mother, who is 90 years old and suffers from problems of focus and memory, for around a year now. It was not an easy assignment for Bluebird, as mum is very proud and independent and reluctant to admit that she needs support. So from the start, what was needed was tact and patience, all of which came plentiful! From the initial assessment, to the choice of a carer that would suit my mum's temperament, to flexibility in terms of meeting our needs, in... read more

Business response:

Dear Liz, thank you so much for your wonderful review. It is a privilege to support your mum and we're so glad that we've been able to help. Your kind words will be shared with everyone involved in your mum's care. With kindest regards. 

Frequently asked questions about Bluebird Care Clapham & Streatham

How is Bluebird Care Clapham & Streatham rated?

Bluebird Care Clapham & Streatham has a 4.8 star rating with 44 reviews. 

When is Bluebird Care Clapham & Streatham open?

Bluebird Care Clapham & Streatham is closed now. It will open tomorrow at 8:30 a.m.