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Bluebird Care Clapham & Streatham
- Home Health Care
- London
About this business
Location details
Office 42, Hideaway Workspace, 1 Empire Mews, London, SW16 2BF, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bluebird Care have provided companionship and light household support for my mother, who is 90 years old and suffers from problems of focus and memory, for around a year now. It was not an easy assignment for Bluebird, as mum is very proud and independent and reluctant to admit that she needs support. So from the start, what was needed was tact and patience, all of which came plentiful! From the initial assessment, to the choice of a carer that would suit my mum's temperament, to flexibility in terms of meeting our needs, in... read more
Business response:
Dear Liz, thank you so much for your wonderful review. It is a privilege to support your mum and we're so glad that we've been able to help. Your kind words will be shared with everyone involved in your mum's care. With kindest regards.
My experience with Bluebird Care has extended over eight months of personal home care. During this time I have been satisfied with all aspects of my care. When a problem arose with a relief carer, the manager dealt with the situation swiftly and competently. I would recommend this agency to friends and neighbours without hesitation.
Business response:
Thank you very much indeed for your kind review. I will ensure your comments are passed on to the team. With our kindest regards.
Bluebird Care provided carers for 2 stages of my dad's care requirements. The first for 2 periods of 2 hours each per day and then later when he needed extra continuous 24-hour live-in care. In both instances, their focus was on delivering the care that was needed working alongside other NHS and St Christopher's Hospice to deliver an overall care package that met my dad's needs. Eventually, my dad's cancer had impacts that first made him housebound and later bed-bound needing full care including feeding, washing and sanitati... read more
Business response:
We are so grateful that you took the time, despite so many other priorities, to leave such a wonderful review for us. Thank you so very much. It was a privilege to care for your dad, he was a lovely man. I will ensure your comments are passed on to all of those involved in his care. With our kindest regards.
Bluebird Care has been providing extensive care to my friend for the last year after she came out of hospital totally bedbound and unable to do anything for herself. The care and compassion shown by the carers were excellent, I cannot thank them enough for the way they looked after her. I know she was extremely grateful as was I, it put my mind at rest that she was being treated so well during a very difficult time in her life. Sadly, she has recently passed but right up until the last moment, they loved and cared for her. T... read more
Business response:
It means the world to us, that you took the time to write such a wonderful review at such a sad time. We are all enormously grateful to you. If we can ever be of assistance in any way, please don't hesitate to get in contact with us. Our heartfelt condolences and our good wishes to you.
Excellent service provided in a kind, compassionate and professional way with a smile. The office team provided a very good service with timely and relevant communications at all times. Highly recommended.
Business response:
Thank you so much for your review. I will ensure it is communicated to everyone concerned.
The agency administration systems are very sound and are backed up by good office and coordinating staff. The carers are very good, and if not, there is quick remedial action. Clients’ relatives etc can use a phone app to track in real-time what the carers are reporting on, this is very reassuring. Similarly, the use of PPE is sound. I would prefer to care for my mum myself, but cannot; in such circumstances, I have found Bluebird a reliable substitute.
Business response:
Thank you so much for your kind words about our team. It's never easy entrusting the care of someone you love to strangers and we are so glad that we can help. With kindest regards.
Where to even start with how brilliant, professional and life-saving Bluebird have been? My elderly father came out of hospital a month ago, very frail and with a lengthy rehabilitation ahead of him. We had some incredibly traumatic experiences with the NHS designated carers (poor/dangerous training, unreliable) but fortunately, we had also set up a visiting care timetable with Bluebird. The carers came to our rescue many times when we were left high and dry and needed Bluebird carers to step in last minute, and responded to... read more
Business response:
Thank you so much for your review. Not all care is the same and we are so pleased that we have restored your faith in care and how brilliant it can be. It's a privilege to help. With our very best regards.
I have been extremely fortunate to be matched with two pleasant ladies who carry out their duties in a professional way. Duties include household chores, general cleaning, vacuuming, laundry and pharmacy. They are reliable willing and helpful turn up on time do whatever is asked of them and keen to ask if they should do jobs when I forget to mention them. I am happy with them and will have them again if needed.
Business response:
Thank you so much for your kind words and we are so pleased you are happy with the service. With kindest regards.
I received first-class care from all the staff. I really couldn't have wished for better. I will definitely be using Bluebird Home Care in the future for my needs. Bluebird care is second to none.
Business response:
We are so glad we were able to help and we'll make sure that we pass on your compliments to everyone involved in your care. With very best regards
Frequently asked questions about Bluebird Care Clapham & Streatham
How is Bluebird Care Clapham & Streatham rated?
Bluebird Care Clapham & Streatham has a 4.8 star rating with 47 reviews.
When is Bluebird Care Clapham & Streatham open?
Bluebird Care Clapham & Streatham is closed now. It will open tomorrow at 8:30 a.m.