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Unit 1a, 284 Warley Hill, Warley, Brentwood, CM13 3AB, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My 90 year old dad recently had an unexpected stay in hospital which has lead to us needing extra care now he is home with help with a catheter and his general well being. We came home very unprepared and I phoned Bluebird the next day after receiving a recommendation from a friend. Jo came to visit us the day after and care was put in place a few days later. All the carers have been great, they have shown an interest in my dad and we have had extra support from Bluebird's catheter specialist, Dawn, when we have needed it. I... read more
Business response:
Thank you so much for taking the time to share your experience with us. It means the world to hear that weve been able to support you and your dad during this unexpected time. Were delighted to hear that Jo and the team have made such a positive difference, and were especially glad to hear that Dawns expertise with the catheter has been helpful. Your kind words about our teams willingness to accommodate your changing needs and answer even the silly questions reflect the care and dedication we strive for every day. Its truly ... read more
I have been very happy with the quality of service I have received from Bluebird Care. All the carers have been of a high standard and have interacted well with my mother, providing company and conversation for her as well as ensuring that she washes and eats as necessary. I have also been impressed by the quality of Bluebird's office team and systems. These ensure that the required care tasks incuding the administration of medication are completed and that my mother's health issues are monitored as required. They have taken... read more
Business response:
Thank you for your kind and thoughtful feedback. We are delighted to hear that you have been happy with the quality of care provided to your mother. It's especially rewarding to know that our care team has been able to offer not only high standards of support, but also meaningful companionship. Building genuine relationships is at the heart of what we do, and we're pleased this has made a positive difference. We're equally grateful for your recognition of our office team and systems. Ensuring safe, consistent care-including ... read more
Bluebird were very professional & very caring for my 95 year old mother. All the Carers were great but special thanks to Maria & Supervisor Joanna. The standard of care was excellent and the Carers carried out household chores with dedication.
Business response:
Thank you for taking the time to leave a review we will ensure the positive feedback is shared with the team.
Bluebird carers have cared for my Dad for eight years. Since February we have had to increase Dads care package. We have found both the carers who come in and the staff in the office to be extremely competent, caring and above all reliable - they have never let us down. Whilst Dad is unable to communicate he has a lovely relationship with the familiar carers who even get a smile from him.
Business response:
Thanks for your kind feedback I will ensure this is passed onto the team.
The careers I have are always nice. They ask if they can do anything else to help. They are friendly and helpful. I would recommend them to anyone.
We are new to Bluebird but so far have found them very helpful & caring.
Business response:
Thank you for your review, your feedback is greatly appreciated.
The review was fine, and it was a good opportunity to say how I felt. The reviewer was known to me, and was very cooperative and understanding.
Business response:
We are glad you had a face to face review with Bluebird. Thanks for leaving a positive response online.
The carers have been very good looking after my mum and she looks forward to seeing them. They are always reliable, compassionate and cheerful. The office staff are understanding and very helpful too.
Business response:
Thank you for taking the time to review our care service, your feedback is greatly appreciated.
Would recommend Bluebird Care as a caring and helpful company. We initially started with them to support my dad's last days but they stayed on and have been a great help to my mum and she enjoys their company. We have had to increase the care my mum receives over the last few months and Bluebird have been able to help us at short notice, which has made all the difference. We find the office staff very helpful with any queries and set our minds at rest. We are now moving to live-in care and are hoping this will work as well.
Business response:
Thank you so much for taking the time to provide a review on the care we provide. I will ensure that the team see your kind words. Many thanks - Marketing Manager
Bluebird Care Essex West has a 4.7 star rating with 69 reviews.
Bluebird Care Essex West is closed now. It will open tomorrow at 8:30 a.m.