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Bluebird Care Exeter
- Home Health Care
- Exeter
About this business
Location details
Suite 2, Chiltern House, Sigford Rd, Marsh Barton, Exeter, EX2 8NL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From the first point of contact Bluebird were sensitive, understanding and respectful of my mother's needs.This is not a one size fits all company - they really take the time to listen and understand the person rather than just their condition. Kind, flexible and totally professional. Highly recommend.
Business response:
Thank you so much for your kind words and recommendation. We're truly grateful for your feedback. At Bluebird Care, we believe in delivering personalised care that respects the individuality and dignity of each person we support. Knowing that our approach made a positive difference to your mother's experience means a great deal to our team. Thank you again for placing your trust in us.
I am full of admiration for the carers who braved the snow and then terrible weather conditions during the storm to make sure my father received his daily support visits. Their courage, personal dedication and professionalism are impressive. Thank you.
Business response:
Thank you for such kind words, we are also extremely proud of our care team and the dedication they show, particularly in such extreme conditions. Supporting our customers at any time is important but the significance of that support is heightened when we have adverse weather.
I am grateful for all the care I receive from Bluebird Care but some carers are definitely better than others.
Business response:
Thank you very much for your feedback. All of our staff complete the same accredited training but we do understand that some personalities suit better than others.
I would like to take this opportunity to thank you for the wonderful care that you have given my mother. All of the team have been professional, caring and empathetic. This has put us at ease knowing she was being carefully looked after with dignity and respect at home. I would definitely recommend Bluebird Care to anyone seeking this type of service. Thank you so much.
Business response:
Thank you, Sharon, for taking the time to write us a review. Your kind words will be shared with the whole team who we know enjoyed the time spent with your mother. Wishing you all the best for the future.
Easy to find the company online. Prompt contact. Needs of client effectively and accurately identified. Appropriate services provided in good time. Level of care is outstanding, not only ensuring the safety, comfort and well-being of the service user but also the prevention of need for clinical intervention. Excellent.
Business response:
Many thanks for your feedback. Delivering a prompt, safe and effective service that our customers and family members are comfortable with is a high priority for us so we're happy to have met your expectations.
From first telephone contact, Bluebird Care Exeter have been professional, approachable and caring. They take onboard any changes in care required, whether permanent or on a temporary basis. Mum looks forward to her daily visits and is enjoying the variety of conversation and interaction that each carer brings. As a family, we have been impressed by the care and commitment from every carer we have had contact with and can relax in the knowledge that we can access additional services if and when needed. We would not hesitate ... read more
Business response:
Thank you for your feedback. One of our priorities is the ensure that not only our customers but their family members feel confident and safe with the service we are providing, so we're very happy that you feel we're achieving this. We will share your feedback with the whole team as this reinforces the fantastic job they're doing.
Carers have shown compassionate care and close attention to my father's needs. The four main carers have got to know my dad well and are tuned into any changes to his heath or wellbeing. I particularly like that my dad has developed good relationships with his regular carers and whilst they respect his independence, I am informed of any concerns.
Business response:
Thank you for your kind review, the carers enjoy visiting your dad. It is a pleasure to support him. Bluebird Care Teignbridge will feedback your lovely review to the regular staff.
They always try to accommodate the time of visit that I want. The carers are always on time, if they are unavailable or delayed, a telephone call lets you know. The carers always have a smile on their face and will do whatever you ask them to do.
Business response:
Thank yo so much for your review, I'm especially pleased to hear you are notified of any changes to your visits!
I do not know how I would have coped looking after my auntie, especially in the last seven weeks of her life, without the care, help, support and experience of Bluebird Care. The management, office and carers were all amazing. They always went more than the extra mile for us. My auntie loved the carers who took such time with her and were always cheerful, friendly and professional during every visit. They deserve every bit of praise - they are all superb, a real credit to Bluebird as a company. Absolute angels!
Business response:
Thank you for your kind review, it was a pleasure to support your aunt.
Frequently asked questions about Bluebird Care Exeter
How is Bluebird Care Exeter rated?
Bluebird Care Exeter has a 4.6 star rating with 56 reviews.
When is Bluebird Care Exeter open?
Bluebird Care Exeter is closed now. It will open tomorrow at 8:30 a.m.