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Bluebird Care Exeter
- Home Health Care
- Exeter
About this business
Location details
Suite 2, Chiltern House, Sigford Rd, Marsh Barton, Exeter, EX2 8NL, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Service is fine but would be better if visits could be earlier in the day, closer to 9 am.
Business response:
Thank you for taking time to review Bluebird Care Teignbridge, we will aim to look at your times in the future with an earlier time.
I look forward to my visit from the carers. They are always very friendly and give me valuable support which helps me to be able to stay living in my home.
Business response:
Thank you so much for taking the time to complete this review, we are really pleased to be able to support you to live at home.
Originally we asked for a carer to come at 9.30 - 10.30 once per week, but this is rarely the case. Sometimes they come at 11 or 11.30 which is too late for me to have my shower (the reason to have a carer). The carers are polite and always ask if there is anything extra to do. Some are more thorough at household tasks than others.
Business response:
Thank you for your review it is much appreciated, we will look at your times in future and hopefully amend them.
Friendly and caring. I look forward to visits.
Business response:
Many thanks for your kind words, we will feed this back to the care team.
Both management and care provider, demonstrated a high degree of professionalism. Care was administered with thoughtfulness, skill, discretion and maturity. Culinary skills were particularly appreciated and contact with neighbours helping with transport for shopping (in a rather remote location), was handled with ease and competence. Though only for a short time, the whole care period proved very beneficial to recovery.
Business response:
Many thanks for your kind words, we will feed this back to the care team.
The care I have received, has been excellent by all the carers attending me.
Business response:
Many thanks for your kind words, we will feed this back to the care team.
My uncle was probably one of Bluebird's shortest-lasting clients due to his rapid deterioration in health, but in that brief two weeks that you cared for him, I was really impressed with your obvious care and concern for him. This was made plain to me in your constant communication with me and your simple concern for his welfare. It far outshone the care and communication, I and he received from his months in a care home. Stay as kind as you are.
I cannot talk highly enough of Bluebird Care. From the first phone call, through to the assessment and then to the carers, I have received an outstanding service. The carers supporting my father, over a period of months, have been highly trained in all areas and carry out their duties with respect. They have all been so kind and friendly and keen to acquaint themselves with the family. My father has enjoyed the company of all the carers and appears content and at peace. Bluebird Care keep me well informed and whenever I am i... read more
Business response:
Many thanks for your kind words, we will feed this back to the care team.
I have no hesitation in recommending Bluebird Care Exeter to anyone in need of home care services. In my opinion, all their staff do an exceptional job in a challenging work sector. I find the care staff well trained and extremely helpful, and the office staff very responsive and efficient. Everyone is always willing to go the extra mile. I have mobility issues and have used Bluebird services on an intermittent basis for over five years now, whenever my husband is away. It gives us great peace of mind to be able to rely on h... read more
Frequently asked questions about Bluebird Care Exeter
How is Bluebird Care Exeter rated?
Bluebird Care Exeter has a 4.6 star rating with 56 reviews.
When is Bluebird Care Exeter open?
Bluebird Care Exeter is closed now. It will open tomorrow at 8:30 a.m.