Bluebird Care Mid and West Cornwall

4.8

Home Health Care
Truro

About this business

Healthcare Home Health Care

Location details

Morlaix House, Newham Rd, Truro, TR1 2DP, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.843 reviews

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Maria A

4 years ago

What an amazing team Bluebird Care are, they go above and beyond in all they do for my Mum and also myself. They are so professional, respectful and caring in everything they do. I know my Mum is safe and well cared for which gives me peace of mind too. I am so grateful that Bluebird came into my Mum's life and thank her staff team so much, they are like extended family.

Business response:

Thank you for your lovely review and kind words. We are so glad that you are happy with the care that is provided for your mum. We will make sure to pass on your positive review to the team.

R C

4 years ago

The whole team at Bluebird are great. The most person-centred care agency I have come across. The carers are very well supported by management which makes for great carers as they feel supported, valued and cared for themselves. Nothing is too much trouble. All of the team are there for us whatever we may need. We are truly blessed to have them helping us.

Business response:

Thank you so much for taking the time to leave this excellent review. We really appreciate your kind words and will make sure these are passed onto the team. Kind regards Emma

Ros B

5 years ago

I could not have asked for better care for my uncle with the care and dignity the girls showed him. I would like to thank them all. I would recommend Bluebird to anyone.

Business response:

Ros, thank you for taking the time to share your thoughts and feedback with us. We are grateful for your honest feedback and we are glad you feel so positively on the high standard of care that we provide for your uncle. We will make sure that your lovely comment is passed on to the team.

C F

5 years ago

To date, we have been using Bluebird Care for my Mum 3 times daily for a year since she had a stay in hospital. The care provided is outstanding in every aspect - care, empathy, humour, interest, connection, attention to detail. Contact with me daily has been reliable and allowed me to live my life with confidence.

Business response:

Thank you so much for taking the time to leave this excellent review. We really appreciate your kind words and will make sure these are passed onto the team.

J O

5 years ago

Bluebird enables mum to live in her own home with some independence. They are so cheerful and efficient and Mum enjoys the daily visit. They manage her washing, housekeeping and personal care, which is a great comfort. I know she is safe, comfortable and cared for in the truest sense.

Business response:

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us - and we agree, our Bluebirds are very cheerful and efficient! We count ourselves lucky for customers like you. Thank you!

Jill C

5 years ago

I have been very impressed by the care that my husband has received from Bluebird. The carers always greet him with total respect and treat him with extreme care and dignity.

Business response:

Thank you for the lovely review, we work hard to meet expectations like yours, and we’re happy to hear that we have achieved that for you and your husband. We will make sure your kind words are passed onto the team. Kindest regards, Emma.

C L

5 years ago

The Bluebird carers continue to arouse my admiration of both the organisation and the carers as individuals. The ladies have been caring for my wife since before Christmas and always arrive on time in a cheerful manner, which not only reflects their training but their attitude and commitment to their calling. The most difficult task for me is to nominate "carer of the month". They all deserve the title, every month.

Business response:

Thank you for leaving us such a wonderful review. We are thrilled that you are so positive about Bluebird Care; our staff will definitely be happy to read what you have written. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thank you for your kind words.

Irene S

5 years ago

The carer is thoughtful, friendly respectful, and competent. The company is most accommodating and helpful.

Business response:

Thank you for your kind, positive words. We are so happy to hear that you are happy with the standard of care you receive from our lovely Bluebirds. I will make sure this message is passed on to the team. Kindest regards, Emma.

J R

5 years ago

An excellent care agency. Punctual without fail. Highly trained professional staff. Caring and compassionate. Clear communication channels if any questions or changes to service required.

Business response:

Thank you so much for your kind words. We are so glad you are happy with the service that is being provided and that you are able to communicate well with the Bluebird Team.