This profile has been claimed by the business owner or representative.
Bluebird Care Mid Essex
- Home Health Care
- Chelmsford
About this business
Location details
80-86 New London Rd, Chelmsford, CM2 0PD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The care workers from Bluebird provided excellent care and support for my dad, who was living with advanced mixed dementia. The knowledge built up from care visits in the earlier stages of Dad's illness meant that the care workers were still able to connect with Dad in the latter stages of his illness when he needed full-time care as they could remember and relate to Dad's stories from his past, which gave him great comfort and joy. The live-in care meant that Dad was able to stay in his home until the end. It was also a gre... read more
Business response:
Dear Fiona, thank you so much for your time in giving us a review and for your lovely comments. We are so happy that our carers could connect with your dad, reminisce with his lovely stories from his past, and maintain his comfort and joy. We really appreciate your time, take care.
An amazing experience, staff very friendly and patient, they go above and beyond. Nothing is too much. Both office staff and care staff are ready and able to help. I would definitely recommend this service.
Business response:
Thank you for your time to give us a great review. We are extremely proud of our Bluebird Care Mid Essex Care team. We really appreciate your feedback. Kind regards.
The relief carer we had for my mother was exceptional. She was kind, cheerful, hard working and conscientious. Definitely top of the class. Our main carer is also excellent and we think of her as part of the family. It is a very personal relationship and can take a while to find the right person but we are very happy with the two ladies referred to.
Business response:
Hello Diana Thank you for your time to give us your review of our services. We take pride in our care staff's performance and dedication. It is lovely to hear, that you consider your main carer as part of your family. Bluebird Care Mid Essex really appreciates your feedback Have a great day! Kind regards
Since June 2021 my mum has been receiving care from this amazing company and carers and managers. My mum is fiercely independent and was very against having carers in to help her and especially washing her. They have all been so kind, discreet, friendly and reassuring and professional in every way to mum and to myself, as I live quite a distance away and cannot be there daily but do go two full days a week. In October I was diagnosed with breast cancer and my sister with a hip replacement operation all at the same time so th... read more
Business response:
Thank you, Sue, for your review and kind words. We will make sure this is passed onto the whole team!
Great communication and care. Any small problems have quickly been resolved. Mum is very happy with Bluebird and so are the family.
Business response:
Thank you for your review, we are delighted to hear that you and your family are very happy with us. We very much enjoy providing care for your mum. Kind regards Sharon
Bluebird has been caring for Mum for two and a half years and they do a wonderful job looking after her. The carers are always friendly and cheerful and treat her with respect and dignity. They also inform me immediately of any care concerns that arise and have been quick to organise any relevant equipment needed to keep her safe. They have taken the pressure off me and given me peace of mind knowing that Mum is being well looked after. I would highly recommend them, the team are very professional, patient and caring.
Business response:
Dear Sue Thank you for your kind feedback, we are extremely proud of all our amazing carers and the work they do; they all are such a great credit to us.
I cannot fault the services my mother has received from Bluebird Care. The staff are attentive to her needs and keep the family informed of any changes they observe. Carers have often gone the extra mile to ensure mums safety and well-being, whilst encouraging independence relevant to her abilities. It's been a source of comfort being cared for by the same carers each week with few changes to staff, familiarity and continuity speak volumes. Thank you
Business response:
Thank you for your review. We are so glad you are pleased with our standard of care provided to your mother and recognise our carers do go the extra mile. We are incredibly proud of our team and enjoyed reading your kind feedback; thank you for taking the time to do this. Kind regards.
Bluebird were such a dedicated team of carers, who often went the extra mile. It was a stressful time for Dad and his family, so we were relieved to know Dad was in good hands. We appreciated the support and regular communication from them. We are so thankful for the care, kindness and dignity shown to Dad, through to his last days, by Bluebird carers.
Business response:
Thank you for your review. I am glad that you are impressed with the care that Dad has received.
My carer is a good friend and she works hard to keep my house clean. We have some lovely conversations.
Business response:
Thank you, we are glad you have got a friendship in the Care Assistant that supports you from Bluebird Care Mid Essex.
Frequently asked questions about Bluebird Care Mid Essex
How is Bluebird Care Mid Essex rated?
Bluebird Care Mid Essex has a 4.8 star rating with 82 reviews.
When is Bluebird Care Mid Essex open?
Bluebird Care Mid Essex is closed now. It will open at 8:30 a.m.