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Bluebird Care Mid Essex
- Home Health Care
- Chelmsford
About this business
Location details
80-86 New London Rd, Chelmsford, CM2 0PD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have been very pleased with the professionalism of care from Bluebird. All our carers are respectful, conscientious and dependable which is great support for myself.
Business response:
Thank you Diane for your Review we are glad you are pleased with the support we provide!
Carers are always very pleasant and helpful.
Business response:
Thank you so much for taking the time to post your review to us. We really do welcome every detail you have included as great feedback, and we will endeavour to continue to meet your support requirements. If you feel there are ways we could improve the service for you, please do feel free to share your ideas. With heartfelt thanks.
Smart, caring, considerate, helpful, patient. Tidy, prompt, friendly, and supportive. Value for money - no experience of comparable companies' charges. The staff makes every effort to meet the needs of the client in all aspects. It is extremely helpful to have a rota of morning attendance times as I need to take medication to help my breathing prior to washing and dressing.
Business response:
Thank you so much for taking the time to submit a review. We really welcome all the information you have communicated as it's so important we continue to strive and deliver the best possible service. If you have any suggestions on how we could improve this for you, please do feel free to share this. With heartfelt thanks.
After more than three years of excellent care, we faced the thought of lockdown with some anxiety. My completely immobile husband has been having three times care and helps with all his needs at each visit - would that be possible? - would Bluebird be able to provide this? - would the carers be willing to put themselves at risk of infection?. After eight weeks we still have the regular teams who share the duties. They arrive for their allotted visits, always cheerful, always kind. Each pair works together keeping to their se... read more
Business response:
Thank you so much for taking the time to offer such thoughtful comments. I will ensure the care team are made aware of their compliments, and I know they will continue to enjoy the company of you both. Please do let us know if we can do anything more to support you both at this unprecedented time and we will endeavour to make it happen!
Bluebird has put new life in me after being at rock bottom. I can now smile again and look forward to each new day. I am most grateful.
Business response:
Thank you for your response and sharing your experiences of how Bluebird Care Mid Essex have changed your life.
Always a smiling face when I open the door. Peace of mind for all our family when my husband has great care.
Business response:
Thank you for your review from all at Bluebird Care Mid Essex.
The service my mother has received from Bluebird in the last 12-months has been excellent. The management team, in particular, is outstanding. I have never been let down on a call, should there be an issue, I am always contacted by a senior member of staff, never the carer. All visits are timely as notified weekly. The carers are extremely kind and patient and service has been flexible. The only criticism is the 28-day cancellation policy, even for hospital visits.
Business response:
Thank you for your kind response and recommendations, from all at Bluebird Care Mid Essex.
Overall excellent. The only minus point is when times are changed from the rota. It would be helpful if someone could phone me to let me know. I can be getting on with jobs around the house, knowing that I've got 1/2 hr or more to get on with stuff. I realise this is an extra job for you to squeeze in. I'm not bothered if the carer is just 10/15 minutes late.
Business response:
Thank you for your response. We will take your request on board about informing you of time changes. Many thanks.
I have nothing but praise for all the carers at Bluebird. They are always attentive to mine and my wife's needs, even though, throughout this terrible virus they are often very tired after working long hours with Bluebird. I can't speak highly enough of the whole staff and carers.
Business response:
Thank you for your response and your kind words for the Bluebird Care Mid Essex team.
Frequently asked questions about Bluebird Care Mid Essex
How is Bluebird Care Mid Essex rated?
Bluebird Care Mid Essex has a 4.8 star rating with 82 reviews.
When is Bluebird Care Mid Essex open?
Bluebird Care Mid Essex is closed now. It will open at 8:30 a.m.