Bluebird Care Southampton

4.2

Home Health Care
Southampton

About this business

Healthcare Home Health Care

Location details

33a Salisbury Rd, Totton, Southampton, SO40 3HX, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.241 reviews

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J W

2 months ago

All the staff were brilliant, attentive and cheerful visiting my mum who looked forward to their visits each day. Timing of calls were good and office made us aware if calls were going to be delayed.

D T

3 months ago

We used the agency for care for mum over the past nine months. At all times they were extremely well managed and provided care of an excellent standard. Most of all they were reliable and always let us know in advance who the carers would be. Thank you from us all

M G

6 months ago

I have always been happy with the level of care my dad has received since we lost my mum almost three years ago. Dad is always happy to chat to the carers and has always felt comfortable and confident with the support he receives. Without this dad couldn't live independently and remain in his own house. It is important to both myself and my sister that dad is well looked after as we live faraway from him and it gives us peace of mind that he has calls three times per day.Keep up the good work Blue Bird, we appreciate all tha... read more

B B

a year ago

Our care visit times have improved and are more regular. All carers are nice and considerate, they are nice to talk to and very helpful.

Business response:

We are so pleased to hear that you're satisfied with the service received. It is a pleasure to support you.

P H

a year ago

Bluebird Care has been providing care for my parents for almost two years. They have four visits a day which means many carers but we know all of them. Each work diligently to keep them happy doing multiple tasks, general and more specific. Key is my parents feel well-supported and are content in their 90s.

Business response:

Thank you for the review. It is not always easy for the older generation to accept any help.

Stacey M

a year ago

We've found the weekend support very helpful, there has been a wider range of activities that my daughter has been able to do with support. Every worker/buddy has been lovely. Thank you.

Business response:

We're really pleased to hear that our team are a helpful addition to your daughter's life. It's a pleasure to support her.

Sandra W

a year ago

We have been very pleased with the care that my husband has been receiving. Staff are good at engaging and meeting his needs. They are friendly and supportive of my husband and myself. Staff at the office have been efficient and helpful. Regular reviews with managers have been appreciated, I have felt listened too and respected. Thank you.

Business response:

Thank you for the kind review, we are pleased to support you.

K C

a year ago

Mum is very happy with the service and the carers, so as long as she is happy, we, the family, are happy. Anything for a quiet life. Mum enjoys the company first thing in the morning as it helps her to get started and ready for the day ahead.

Business response:

It is important for your mum that she accepts the care and effectively enjoys the company what comes with it. That is half the battle. we are pleased to support you with her care journey.

Stephen B

a year ago

Overall a good service which was slightly let down by the turnover of staff which my FIL found difficult. This meant that each of the new staff, of which there were many, had to find their way around the property and be shown where everything was. They were always kind, friendly and helpful.

Business response:

Thank you for your comments. We strive to improve our service at any opportunity and take your feedback onboard. We're pleased to hear that your father-in-law enjoyed the time spent with our staff.