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Bluebird Care Southampton
- Home Health Care
- Southampton
About this business
Location details
33a Salisbury Rd, Totton, Southampton, SO40 3HX, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The service generally works very well with the staff having to cope with an elderly person who can be charming but is equally likely to be very challenging, depending on the day! A number of the staff regularly go well beyond what might reasonably be expected from the service but all provide a good level of service which meets expectations. The COVID-19 pandemic excepted, the social gatherings for clients which the company puts on from time to time go down extremely well. Overall I would be happy to recommend Bluebird.
Business response:
Thank you for your honest review. We hope to continue our high service standards even in peak times of COVID.
Staff are really attentive and pleasant, my father won’t have a bad word said about the staff. If I had an issue it’s that the food etc is not rotated and newer packs of food are opened when there is already one open on the odd occasion.
Business response:
Thank you for your feedback. I will raise this with the care manager as our carers are trained to dispose of out of date food and avoid food poisoning. We will see whether we can remedy this with the introduction of food labels.
Following my wife's discharge from hospital we had an excellent live in carer for a fortnight and then twice daily care, that re-established my wife's routine at home. I helped her with her every daycare. Carers were very pleasant in manner and conscientious.
My terminally ill friend had superb care throughout from well-trained carers who were sensitive to her needs and acted as advocates for her with healthcare professionals.
Frequently asked questions about Bluebird Care Southampton
How is Bluebird Care Southampton rated?
Bluebird Care Southampton has a 4.2 star rating with 41 reviews.
When is Bluebird Care Southampton open?
Bluebird Care Southampton is closed now. It will open on Monday at 8:30 a.m.