Bluebird Care St Helens's cover image

This profile has been claimed by the business owner or representative.

Bluebird Care St Helens

4.9

About this business

Location details

70 Cambridge Rd, Saint Helens, WA10 4HD, United Kingdom

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 10:30 p.m.
Tue7:00 a.m. to 10:30 p.m.
Wed7:00 a.m. to 10:30 p.m.
Thu7:00 a.m. to 10:30 p.m.
Fri7:00 a.m. to 10:30 p.m.
Sat7:00 a.m. to 10:30 p.m.
Sun7:00 a.m. to 10:30 p.m.
4.942 reviews
Select a rating
L R's profile image
L R 
3 weeks ago

My father has been receiving home care from Bluebird Care for approximately 2 months now and I am very happy with the service provided so far. All the carers have been lovely with my elderly dad who has mixed dementia.They have arrived within the requested time frame and completed the tasks requested by the family ie prepare his evening meal, make a hot drink and spend time encouraging him to eat and have a chat. They have shown initiative for example helped remind him how to use the tv remote and left the kitchen clean and ... read more

Business response:

Thank you for review of the care provided for dad. We are glad that you are happy with the care provided. 

H M's profile image
H M 
a month ago

Bluebird have been an excellent company when it comes to caring for my grandma, they meet all of her care needs consistently, and are always very empathetic and kind towards her. Nothing is too much to ask of them! Their visits are always on time and they have an excellent online documentation platform that allows all the family to access her notes so we know exactly what has taken place during the visit. Would highly recommend them. 

Business response:

Thank you for your review of the care for Grandma, it is a pleasure to care for her and support you and your family! 

Amanda S's profile image
Amanda S 
4 months ago

Staff very friendly and caring. They help my son and he enjoys their visits. 

Business response:

Thank you for your review. We are glad that you find the carers friendly and caring! We are also extremely happy to hear that your son enjoys the carers visits. 

Yvonne S's profile image
Yvonne S 
11 months ago

After less than satisfactory care from a previous provider, the standard of care my mum received from Bluebird was excellent. Right from the beginning they listened to our concerns. The office staff were always helpful and polite and nothing was ever too much trouble. All the carers who helped to look after Mum were very friendly and did 'care' and actually did feel like 'friends'. Mum loved to have a chat with them and they helped to brighten up her day. The communication between the caregivers and office staff was very goo... read more

Business response:

Thank you for your kind words. It has been a pleasure to not only care for mum but to provide support to you all as a family over the years. I will be sure to feedback your review to mums care team! 

Graham L's profile image
Graham L 
a year ago

Over the past couple of weeks my uncle has been slowly getting frail but his is 101 years old. Bluebird has noticed this and have adjusted his care to meet his new needs. The have also been in contact with with me to let me know as his needs change and what they thought his new requirements needed. Can not thank them enough for all the have done. 

Business response:

Thank you for your kind words. It has been a pleasure to care for your uncle. We will ensure that the feedback is shared with the staff. 

Ann A's profile image
Ann A 
a year ago

Very happy with mums care. The carers do a good job with mum in a professional and supportive way. My sister and I are very happy with their help and support in looking after our elderly mother. Thank you to the team. 

Business response:

Thank you so much for the lovely comments Ann, it means a lot to us! 

Rachel S's profile image
Rachel S 
a year ago

I have found Bluebird Care to be excellent. Nothing seems to be too much trouble, small changes can be implemented quickly and easily and the have gone above and beyond to help keep me updated on things that could affect my Mother's care. 

Business response:

Thank you for the lovely review Rachel, its our pleasure to be able to help! 

Angela W's profile image
Angela W 
a year ago

Staff are fantastic with mum. They all treat her with dignity and respect and offer encouragement in making her own choices and promote independence in things she is able to do for herself. Really great team! 

Business response:

Thank you for the lovely review Angela, its a pleasure to be able to help! 

P R's profile image
P R 
a year ago

I would certainly recommend Bluebird Care to anyone. 

Business response:

Thank you for your lovely review! It is a pleasure to support you with remaining at home! 

Frequently asked questions about Bluebird Care St Helens

How is Bluebird Care St Helens rated?

Bluebird Care St Helens has a 4.9 star rating with 42 reviews. 

When is Bluebird Care St Helens open?

Bluebird Care St Helens is open now. It will close at 10:30 p.m.