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Bluebird Care St Helens
- Home Health Care
- Saint Helens
About this business
Location details
70 Cambridge Rd, Saint Helens, WA10 4HD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:30 p.m. | |
| Tue | 7:00 a.m. to 10:30 p.m. | |
| Wed | 7:00 a.m. to 10:30 p.m. | |
| Thu | 7:00 a.m. to 10:30 p.m. | |
| Fri | 7:00 a.m. to 10:30 p.m. | |
| Sat | 7:00 a.m. to 10:30 p.m. | |
| Sun | 7:00 a.m. to 10:30 p.m. |
I went on Pilgrimage, as I do every year, but this year was different as my husband has been diagnosed with Alzheimers. Thanks to the Carers he was fed and his medication was checked each day. It was good for him to have someone to chat to each day, too. All in all it took a lot of worry off my mind. Thank you x
Business response:
Thank you for your review of the care provided whilst you were away. We are glad that having the care place gave you peace of mind whilst away. It was a pleasure to support you both during this time.
On the whole very good and helpful. Main trouble is very eratic in times of visits and variety of carers.
Business response:
Thank you for your review. We are glad to hear that overall you are happy with the care. Please do contact us to go over your call times and variety of carers and this is something I would be happy to look into.
My father has been receiving home care from Bluebird Care for approximately 2 months now and I am very happy with the service provided so far. All the carers have been lovely with my elderly dad who has mixed dementia.They have arrived within the requested time frame and completed the tasks requested by the family ie prepare his evening meal, make a hot drink and spend time encouraging him to eat and have a chat. They have shown initiative for example helped remind him how to use the tv remote and left the kitchen clean and ... read more
Business response:
Thank you for review of the care provided for dad. We are glad that you are happy with the care provided.
Bluebird have been an excellent company when it comes to caring for my grandma, they meet all of her care needs consistently, and are always very empathetic and kind towards her. Nothing is too much to ask of them! Their visits are always on time and they have an excellent online documentation platform that allows all the family to access her notes so we know exactly what has taken place during the visit. Would highly recommend them.
Business response:
Thank you for your review of the care for Grandma, it is a pleasure to care for her and support you and your family!
Staff very friendly and caring. They help my son and he enjoys their visits.
Business response:
Thank you for your review. We are glad that you find the carers friendly and caring! We are also extremely happy to hear that your son enjoys the carers visits.
After less than satisfactory care from a previous provider, the standard of care my mum received from Bluebird was excellent. Right from the beginning they listened to our concerns. The office staff were always helpful and polite and nothing was ever too much trouble. All the carers who helped to look after Mum were very friendly and did 'care' and actually did feel like 'friends'. Mum loved to have a chat with them and they helped to brighten up her day. The communication between the caregivers and office staff was very goo... read more
Business response:
Thank you for your kind words. It has been a pleasure to not only care for mum but to provide support to you all as a family over the years. I will be sure to feedback your review to mums care team!
Over the past couple of weeks my uncle has been slowly getting frail but his is 101 years old. Bluebird has noticed this and have adjusted his care to meet his new needs. The have also been in contact with with me to let me know as his needs change and what they thought his new requirements needed. Can not thank them enough for all the have done.
Business response:
Thank you for your kind words. It has been a pleasure to care for your uncle. We will ensure that the feedback is shared with the staff.
Very happy with mums care. The carers do a good job with mum in a professional and supportive way. My sister and I are very happy with their help and support in looking after our elderly mother. Thank you to the team.
Business response:
Thank you so much for the lovely comments Ann, it means a lot to us!
I have found Bluebird Care to be excellent. Nothing seems to be too much trouble, small changes can be implemented quickly and easily and the have gone above and beyond to help keep me updated on things that could affect my Mother's care.
Business response:
Thank you for the lovely review Rachel, its our pleasure to be able to help!
Frequently asked questions about Bluebird Care St Helens
How is Bluebird Care St Helens rated?
Bluebird Care St Helens has a 4.8 star rating with 45 reviews.
When is Bluebird Care St Helens open?
Bluebird Care St Helens is closed now. It will open at 7:00 a.m.