This profile has been claimed by the business owner or representative.
70 Cambridge Rd, Saint Helens, WA10 4HD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:30 p.m. | |
| Tue | 7:00 a.m. to 10:30 p.m. | |
| Wed | 7:00 a.m. to 10:30 p.m. | |
| Thu | 7:00 a.m. to 10:30 p.m. | |
| Fri | 7:00 a.m. to 10:30 p.m. | |
| Sat | 7:00 a.m. to 10:30 p.m. | |
| Sun | 7:00 a.m. to 10:30 p.m. |
My father has been receiving home care from Bluebird Care for approximately 2 months now and I am very happy with the service provided so far. All the carers have been lovely with my elderly dad who has mixed dementia.They have arrived within the requested time frame and completed the tasks requested by the family ie prepare his evening meal, make a hot drink and spend time encouraging him to eat and have a chat. They have shown initiative for example helped remind him how to use the tv remote and left the kitchen clean and ... read more
Business response:
Thank you for review of the care provided for dad. We are glad that you are happy with the care provided.
Bluebird have been an excellent company when it comes to caring for my grandma, they meet all of her care needs consistently, and are always very empathetic and kind towards her. Nothing is too much to ask of them! Their visits are always on time and they have an excellent online documentation platform that allows all the family to access her notes so we know exactly what has taken place during the visit. Would highly recommend them.
Business response:
Thank you for your review of the care for Grandma, it is a pleasure to care for her and support you and your family!
Staff very friendly and caring. They help my son and he enjoys their visits.
Business response:
Thank you for your review. We are glad that you find the carers friendly and caring! We are also extremely happy to hear that your son enjoys the carers visits.
After less than satisfactory care from a previous provider, the standard of care my mum received from Bluebird was excellent. Right from the beginning they listened to our concerns. The office staff were always helpful and polite and nothing was ever too much trouble. All the carers who helped to look after Mum were very friendly and did 'care' and actually did feel like 'friends'. Mum loved to have a chat with them and they helped to brighten up her day. The communication between the caregivers and office staff was very goo... read more
Business response:
Thank you for your kind words. It has been a pleasure to not only care for mum but to provide support to you all as a family over the years. I will be sure to feedback your review to mums care team!
Over the past couple of weeks my uncle has been slowly getting frail but his is 101 years old. Bluebird has noticed this and have adjusted his care to meet his new needs. The have also been in contact with with me to let me know as his needs change and what they thought his new requirements needed. Can not thank them enough for all the have done.
Business response:
Thank you for your kind words. It has been a pleasure to care for your uncle. We will ensure that the feedback is shared with the staff.
Very happy with mums care. The carers do a good job with mum in a professional and supportive way. My sister and I are very happy with their help and support in looking after our elderly mother. Thank you to the team.
Business response:
Thank you so much for the lovely comments Ann, it means a lot to us!
I have found Bluebird Care to be excellent. Nothing seems to be too much trouble, small changes can be implemented quickly and easily and the have gone above and beyond to help keep me updated on things that could affect my Mother's care.
Business response:
Thank you for the lovely review Rachel, its our pleasure to be able to help!
Staff are fantastic with mum. They all treat her with dignity and respect and offer encouragement in making her own choices and promote independence in things she is able to do for herself. Really great team!
Business response:
Thank you for the lovely review Angela, its a pleasure to be able to help!
I would certainly recommend Bluebird Care to anyone.
Business response:
Thank you for your lovely review! It is a pleasure to support you with remaining at home!
Bluebird Care St Helens has a 4.9 star rating with 42 reviews.
Bluebird Care St Helens is open now. It will close at 10:30 p.m.