This profile has been claimed by the business owner or representative.
70 Cambridge Rd, Saint Helens, WA10 4HD, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:30 p.m. | |
| Tue | 7:00 a.m. to 10:30 p.m. | |
| Wed | 7:00 a.m. to 10:30 p.m. | |
| Thu | 7:00 a.m. to 10:30 p.m. | |
| Fri | 7:00 a.m. to 10:30 p.m. | |
| Sat | 7:00 a.m. to 10:30 p.m. | |
| Sun | 7:00 a.m. to 10:30 p.m. |
This is the first time we have had to have this homecare, wasn't looking forward to it to be honest, but the girls/lads who have been here have been excellent in the way they have treated my husband and me. Couldn't ask for anything else, I feel like they go above and beyond to make sure he is comfortable.
Business response:
Thank you for your review. We are happy to hear that the care that your husband has received from all carers has been excellent and that it has been able to support you both. We appreciate your review and the 5 stars!
Bluebird have been 100% supportive in everything that has been needed both physically and for wellbeing. You have very professional staff and they are all very good.
Business response:
Thank you for your feedback of the care provided. I am glad that we were able to support both physically and with the wellbeing of the family.
Exemplary care provided by Bluebird for Mam following discharge from hospital. Every carer was so caring and always went above and beyond to make sure Mam was cared for in the way she wanted. The carers were so professional and friendly and took the time to speak to Mam and the family members and they remembered everyone’s names. The staff are very well trained and know exactly what they are able to do and not able to do and the reasons behind this. The team responded within 24 hours to doubling up the carers for each of Mam... read more
Business response:
Thank you for your feedback and comments on the services provided. We are pleased to hear that you and the family were happy with the care provided and that it was how your mam wanted it. Very best regards to you all.
Thank you to all the carers that helped to look after my late mother during her final days. I am grateful for all your kindness and the support you gave Mum. It was Mum's wish that she could die in her own home. It was because of the help from Bluebird that we as a family were able to fulfil this wish. I appreciate it more than I can say. I am very grateful for everything the carers did. They were all very friendly, professional, caring and supportive. They always treated Mum with dignity and respect. The care provided by Bl... read more
Business response:
Thank you for your lovely comments for Bluebird Care St Helens and all the carers who supported your late mum. We are so pleased that we were able to assist your mum to fulfil her final wishes. It was a pleasure to meet your mum and the family.
We have used Bluebird care services for the last couple of years for my mum who has dementia. We mostly have a lovely, positive lady who is mum's main carer and I can't say enough good things about this dedicated carer. She is always bubbly and friendly but more impressive - she often goes over and above her duties to make sure my mum is as well as she can be and is comfortable and not anxious before she leaves, even though she is rushed to get everything done in the time allocated. Not all carers are as dedicated and thoro... read more
Business response:
Thank you for your review and lovely comments. We are pleased to hear that you are happy with the services provided by us and are glad you are happy with your overall team of carers and one in particular. We would love to discuss your comments further regarding 'even though she is rushed' as we would like to understand this better. We will be in touch. Again, lovely to hear such lovely feedback. Thank you Bluebird Care St Helens.
In my experience, this service has been professionally delivered by the staff, clearly committed to their roles and tasks. My youngest daughter arranged for me to have this service (she is a social worker) that Bluebird Care St Helens has a good reputation for deliver of service, her confidence has proved fully justified.
Business response:
Thank you so much for the wonderful review. We are so glad that you are happy with the care you receive and are always here in any way to help.
I have found this company to be excellent, In the years they have been coming to my father they have been on time, very friendly and always call me if there are any changes. They do frequent checks on my father's medication. Using this agency gives me peace of mind as I know my father is well looked after. I can't thank them enough. All the staff, office and the carers themselves are brilliant. Thank you.
Business response:
Thank you so much for the lovely review, we're glad we give you peace of mind and we are always here to help!
Been an absolutely wonderful experience from the original phone call. I made for help to the first visit and has continued to be for all involved. Thank you.
Business response:
Thank you so much for the lovely review. We are so happy that you have found our service to be 5 stars! We are always here to help in any way we can.
Very impressed. All the carers treat my mum with respect, help her retain some dignity and show huge empathy. All the carers are excellent, but one, in particular, goes above and beyond and my mum trusts her particularly. The management team are helpful and always have time for our questions and provide useful advice. Bluebird's support has made a difficult, upsetting situation, bearable for us.
Business response:
Thank you for such a lovely review and such kind comments. We are extremely happy that you are impressed with our service and will continue to be here should you have any questions. It means a lot to us that you rate our service 5 stars overall.
Bluebird Care St Helens has a 4.8 star rating with 38 reviews.
Bluebird Care St Helens is closed now. It will open at 7:00 a.m.