Bluebird Care Torbay

4.9

Home Health Care
Torquay

About this business

Healthcare Home Health Care

Location details

Solaris House, 36 Dunmere Rd, Torquay, TQ1 1LR, United Kingdom

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Weekday	Schedule	Status
Mon	8:30 a.m. to 5:00 p.m.
Tue	8:30 a.m. to 5:00 p.m.
Wed	8:30 a.m. to 5:00 p.m.
Thu	8:30 a.m. to 5:00 p.m.
Fri	8:30 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.942 reviews

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B H

a year ago

We have a carer who comes in once a week to help with domestic chores, which in turn, helps me to have more time with my husband to go out daily for coffee. Small trips, sometimes lunch, to try to make the most of every day. Our carer is really good, friendly and very helpful. She also is good at chatting to my husband, and having a good connection, and understanding him. We feel it will be really supportive for when my husbands dementia progresses.

Business response:

Thank you for taking the time to write a review for us. I am really pleased that we help to support your husband to go out and about and that he enjoys our visits. I hope that you are assured that if the situation changes we can increase support to you both as required. I will pass your comments on to your care experts as it means so much to know that they make a difference, Thank you

G R

a year ago

Bluebird are excellent and very willing to do any extras like shopping etc. They are willing to go the extra mile and were excellent when I fell off the chair and came to pick me up and it was night time. They keep in touch and always let me know when a different carer is coming. I would definitely recommend them to anyone looking for help at home.

Business response:

Thank you for taking the time to complete a review for Bluebird Care Torbay, we really appreciate this, and so pleased the visits are working well for you.

P S

a year ago

Both my carers are very helpful. They really do help me stay independent. I love the social parties everyone is really friendly. I feel looked after and special. Bluebird is very good. Thank you.

Business response:

Thank you for taking the time to complete a review for us at Bluebird Care Torbay, we really appreciate this. I am glad you like attending our social parties, they are good fun! and enables you to meet new people. Looking forward to seeing you at the next one.

Ronald J

a year ago

Very satisfied with everything.

Business response:

Thank you for taking the time to complete a review for Bluebird Care Torbay. We are pleased you are very satisfied with our service. Kind regards Nicky.

D G

a year ago

I rate Bluebird Care Torbay very highly. The standard of recruitment reflects in the highly efficient team of carers and the organisation as a whole.

Business response:

Thank you so much for taking the time to submit a review for us. I am pleased that you are happy with the efficiency of both our carers and the team as a whole. We have high expectations for all our staff and it is rewarding for us to know that those expectations are being met. When we receive a review such as yours, it makes our hard work all worthwhile, so thank you again.

Brian B

2 years ago

Not used the service for very long, a few weeks, but all that's been given is first-class. No problems, always the best you could ask for.

Business response:

Thank you for your kind words, we very much appreciate it. All the carers love to come and visit and will always give the best service.

Ailsa C

2 years ago

Bluebird Care made all the difference to my mum's life after she had been discharged from hospital. She had found it very difficult to admit she needed help but once she acknowledged that the managers and carers were able to reassure her and be there in a practical way, and they were always respectful towards her as an individual in her own right. I can't thank them enough for their dedication. They were also brilliant at keeping in touch with me, knowing I lived a long way away and had caring duties at home. They stepped in... read more

Business response:

Thank you so much for your lovely, kind words regarding your mum's care with us at Bluebird Care. It's very much appreciated.

Edward W

2 years ago

I cannot fault the service I am receiving from Bluebird Care Torbay. My carer is superb - empathic, cheerful and willing. I am also very impressed by their administration - efficient and keep me well informed.

Business response:

Thank you so much for your kind words, regarding your care we provide for you from Bluebird Care. It's very much appreciated.

Dennis L

2 years ago

I am very happy with my carers, they are great company. Good workers, good cooks, cleaners and good at giving medicine. I'm always glad to know they're coming every evening.

Business response:

Thank you so much for completing a review for us. We really value your kind words and we are very pleased that you look forward to the carers visit every day and that you find them great company. I will pass your comments on to your carers.