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Bluebird Care Torbay
- Home Health Care
- Torquay
About this business
Location details
Solaris House, 36 Dunmere Rd, Torquay, TQ1 1LR, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mum and Dad had emgerency carers before we went to Bluebird Care Torbay. We never knew if and when they would turn up or the standard of care they would provide. Bluebird Care Torbay turn up at 9am the morning and evening without fail. They treat Mum and Dad with the utmost care and dignity. As they have the same few carers, they have become more like friends and it is good that Mum and Dad are able to have chat and a laugh with them.
Business response:
Thank you for your wonderful review. It means so much to us when customers and families take the time to submit a review. I am so glad that we are making a difference to your mum and dad and that we are helping to brighten their day. Our focus is to support our customers to feel safe and happy and to remain at home. I will pass your kind remarks on to our staff team. Thank you.
We are really pleased with Bluebird on the whole. The caregivers are all lovely, mostly very prompt and very thorough. We would probably prefer not having quite so big a team (no more new ones please!). They do all really care for Dad though. The management are always helpful with requests I make and seem very professional. They are obviously overworked as some things didn't happen as said, but nothing major.
Business response:
Thank you so much for taking the time to complete a review for us. I am pleased that we are supporting your dad well. Your comments enable us to continually improve the service. We will be in touch to get further feedback, and once again thank you.
Bluebird Care Torbay looked after my father for end of life care. All the carers were superb. Professional and very kind. They all took time to talk to Dad about his life and engaged him in his interests. He looked forward to their visits each day. I cannot praise them enough and wouldn't hesitate to recommend them.
Business response:
Thank you for your kind words regarding our service and lovely carers who looked after your father. We very much appreciate this.
My mum was a reluctant client at first, but as time went on she absolutely relied on your care. It brought much-needed peace of mind for me and I would recommend Bluebird for their professionalism.
Business response:
Thank you for taking the time to complete a review for us at Bluebird Care. We very much enjoyed looking after your Mum and glad we gave you peace of mind as well.
We have only positive things to say about Bluebird Care Torbay. From our initial contact with management to the fantastic care the community team gave, we have been overwhelmingly impressed. Mum formed a lovely friendship with her carers, and looked forward to their visits. They showed her great kindness and made her laugh whilst delivering care in a professional manner. Thank you to all the team!
Business response:
Thank you for taking the time to complete a review for us, we really appreciate the feedback and your kind words. We are glad you chose Bluebird to look after your your mum and we could provide a standard or service you were impressed with.
We have had reason to use Bluebird Care for quite a while now. The carers are brilliant, kind, caring, thoughtful, friendly and extremely efficient.
Business response:
Thank you for taking the time to give us feedback on the service we provide, we appreciate the kind comments and are glad you have such kind words to say about our team.
Friendly, supportive carers, always take my husband's needs into account. We are very glad we chose Bluebird Care Torbay.
Business response:
Thank you so much for taking the time to complete a review for us. It really means the world to us. I am so pleased that you are happy that you chose Bluebird Care and that we deliver a service that makes a difference.
All carers are helpful, willing, cheerful and sympathetic. A credit to the company.
Business response:
Thank you for taking the time to complete a review for us at Bluebird Care, we always appreciate good feedback on the service we provide and will pass on your kind words to your carers.
Bluebird Care Torbay (both managers and carers) consistently went the extra mile in caring for my mother over a period of three years. The continuity of carers was excellent and my mother really enjoyed their visits. The quality of care was also extremely good - both professional and empathetic. We would recommend Bluebird Care Torbay without hesitation. We really feel fortunate to have had them as Mum's carers.
Business response:
Thank you for your kind words. It really means a lot to us all when people share their appreciation.
Frequently asked questions about Bluebird Care Torbay
How is Bluebird Care Torbay rated?
Bluebird Care Torbay has a 4.9 star rating with 42 reviews.
When is Bluebird Care Torbay open?
Bluebird Care Torbay is closed now. It will open tomorrow at 8:30 a.m.