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Bluebird Care Torbay
- Home Health Care
- Torquay
About this business
Location details
Solaris House, 36 Dunmere Rd, Torquay, TQ1 1LR, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The care provided by Bluebird Care Torbay enabled me to spend a weekend with the family celebrating my 60th birthday. Care was provided from Friday evening to Sunday evening providing meals and companionship throughout the day and early evening. I was able to enjoy some respite knowing my mother-in-law was being cared for by familiar people who she is used to seeing. She has Alzheimer's and this was invaluable.
Business response:
Thank you for your wonderful comments. I am so pleased that you were able to enjoy a well-deserved break and celebrate your birthday. We recognise how important it is to offer support to enable family and friends to have a break safe in the knowledge that their loved ones are being cared for.
Bluebird Care Torbay has been providing domiciliary care to my 96-year-old mother for five years. The care provided has been both professional and kind. Bluebird set a consistently high standard of reliable service. The team have always stepped up when situations required it. I have recommended Bluebird to others seeking high standards for their loved ones and will continue to do so.
Business response:
Thank you for your lovely comments. We try hard to be as helpful and responsive as possible and provide the highest quality of care. We really appreciate you taking the time to complete this review. We will pass on your comments to our wonderful care workers.
I cannot thank the managers enough for their responsiveness, sensitivity and support with both my fathers physical and my mother's psycho-social support needs. They responded beyond the call of duty on many occasions including out of hours. The carers were reliable and efficient in the care they gave and several were especially skilled at building trust and rapport with my parents.
The very best service I could wish for my mum to receive. Our carers are a credit to the care professional, they didn't just provide excellent care for my mum but created a real connection with her and she really enjoyed their visits to her. Having read heard so many awful reviews online from various care providers I am so pleased we found Bluebird Care and cannot recommend them highly enough.
The care my sister-in-law received was excellent. When she was anxious and confused the staff took time to reassure and calm her down. The staff were always bright and smiling when they arrived, respected my sister-in-law's wishes and treated her with respect and kindness. We could not have wished for anything better.
I am very pleased with the overall standard of care provided by the care staff of Bluebird.
Bluebird proved to be more than we could have hoped for in caring for our Mother, as her day-to-day ability to cope with living deteriorated. She was treated with efficiency, respect and kindness. As her carer, the daily notes made my the 'Bluebirds' were particularly useful. The company worked well when help from the District Nurses was required. My brother and I were very sorry when it became apparent that 24-hour care was required. Bluebird made it possible for Mother to stay for a year or so longer in her own home. We wo... read more
Bluebird Care to our rescue when my uncle was beginning to forget things, including personal hygiene. I can't thank them enough for caring for a somewhat difficult man who did not want to be cared for. His carers (two men especially) jollied him along and wouldn't be daunted. The management team were all helpful when needed as well and nothing was too much trouble.
Carers always arrived when scheduled and had a professional approach, being friendly and respectful of both the service user and their home. Carers were efficient and showed a genuine interest in the service user and were always happy to perform further tasks if time permitted. Visits were carried out by a small group of carers, enabling family and carers to get to know each other well, leading to a relaxed atmosphere and trust. Invoices were sent at regular intervals and were always correct for the care time given. I would ... read more
Frequently asked questions about Bluebird Care Torbay
How is Bluebird Care Torbay rated?
Bluebird Care Torbay has a 4.9 star rating with 42 reviews.
When is Bluebird Care Torbay open?
Bluebird Care Torbay is closed now. It will open tomorrow at 8:30 a.m.