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BMW
- Automotive
- Ramsey, NJ
About this business
Location details
985 State Rt 17, Ramsey, NJ, 07446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Great Service" When I entered the Service Center I was greeted politely by Anthony and the service technician knew exactly why I was there. I did not have to waste time explaining the issue. Diane came to me and my car immediately upon my arrival and greeted me with a warm smile. She was both pleasant and efficient. Given my work schedule, I really do appreciate efficiency. She answered all of my questions and she got me processed and on my way with the loaner car very quickly. She also made certain that my car was returned... read more
"Pleasant service experience " Servicing my car was a stress fee experience thanks to online appointment making and confirmation. Intake was quick. Both Cameron and John were very professional and treated me with care. Thank you
"Diana is awesome " Diana, my service writer is awesome. She makes suggestions and takes care of all my vehicle's needs. She reviews my service history prior to my appointments so we can discuss the required work. I am in and out of the dealership timely due to her attention to detail. She is an example of an exemplary employee, providing professionalism and support of the BMW brand.
"Prestige BMW does Good Work " Quick check in, clean and new loaner - a 3 series sedan ready in an instant. Check out equally smooth and prompt and the car came back washed and ready to go.
"1st time" I was very pleased with the facility. From the moment I pulled my vehicle into the garage I was greeted promptly by the staff. Everyone that I interacted with was polite and professional, especially an employee by the name of Diana who kept me updated on the status by calling and texting me. If I had 1 gripe, it would be that my appt was at 10:20 and I didnt leave until about 2pm but that wasn’t so bad due to the comfortable lounge upstairs which was great because I had my two little kids with me. So they were fed... read more
"I got new brakes, oil change and radio reset." This was a great service experience. The car was ready on time and ready to go. John was friendly and very responsive with texts. Thanks BMW.
"excellent customer service" Diana Martinez is exemplary and makes the customer experience seamless. She also constantly promotes the brand and builds trust which makes the customer come back for both service as well as sales.
"Last visit" It is always a pleasure to have work done at the dealership. Very professional, but a little pricey. Sorry, that is always the criticism of any dealership.
"BEST SERVICE DEPT EVER...." DIANA IS THE BEST....VERY KNOWLEDGEABLE, GREAT COMMUNICATION , SIMPLY THE BEST SERVICE ADVISER IN THE BUSINESS... I WOULD NOT TRUST MY CAR TO ANYONE ELSE...
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,083 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.