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BMW

4.7

About this business

Location details

985 State Rt 17, Ramsey, NJ, 07446, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.75,083 reviews
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joeheidtstinks's profile image
joeheidtstinks 
7 years ago

"Friendlier than in years past" A much more friendly/welcoming vibe than during the final years of the Joe Dockery-owner era. My salesman was very good but my certified pre-owned BMW probably shouldn’t have passed the “certified” inspection. It didn’t for me, so back to the dealership it went (to get fixed - I’m keeping the car once they get it in shape). Was handled professionally for sure. Service department seems very good too. Overall a good experience. 

SteveM's profile image
SteveM 
7 years ago

"Lori Was Fantastic" Lori is an absolute pro, and when my new lease is up, I'll go straight back to her without a second thought. For buyers like me (who actually love the process of car shopping and stalk BMW forums to tease out exactly what they want), she's the kind of knowledgeable and empowered salesperson you want in your corner. She's a great adviser, and it's obvious she really knows and loves these cars. I've worked with other dealers who act like they're doing you a big favor with all the things Lori did completely... read more

KRISTINE0831's profile image
KRISTINE0831 
7 years ago

"Very helpful " The guys that work in the service center are all so helpful and nice. Jesse and the other kid were great and very patient w my concerns. 

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Jada10 
7 years ago

"very pleased with Experience!" Great customer service with Luis! Luis was able to help me up with a great deal and he provided me various options for me. He was always there when I have questions or concerns! I was very selected on my choice of selecting a car, luis went above and beyond to find the perfect car for me. I would recommend Luis to anyone looking for a great deal and perfect fit! I will definitely come back to the BMW of Ramsey, great service. Additional Luis and everyone were friendly, there's were no hassle, ... read more

JUSTINBILARDELLO's profile image
JUSTINBILARDELLO 
7 years ago

"What an experience " I called up because a tire light was on , they said come In right away , without even asking for a loaner I was handed the key and did a walk around and bam I was on my way. Excellent customer service 

AllieV's profile image
AllieV 
7 years ago

"Pleasant experience as always !" I had to bring my 2011 128i in for a recall repair. They called me when the parts were in and scheduled my appointment and a loaner car. I didn't have to keep calling them to ask if the parts were in, they are always on top of everything. While there I was advised of some repairs that needed to be done and was given the prices up front, which I really liked, no surprises when I picked the car up. The new service manager is very pleasant and greeted me and other clients as they dropped their ... read more

CVERAJA1's profile image
CVERAJA1 
7 years ago

"Great Service Experience " Morning Apt for oil change. Brian took over my reservation and was very attentive and genuine. While there, met Lori on the showroom who kindly showed me a new 4-series. Great team. Definitely recommend. 

BRIDGET_GALDO's profile image
BRIDGET_GALDO 
7 years ago

"Awesome Service Dealer " Tony, Clay and the Service Team are very professional, polite and accommodating to my wife and I. Thank you again for your great service and hospitality! Much appreciated! 

J_PATTI's profile image
J_PATTI 
7 years ago

"Very quick turnaround on vehicle..." Brian was helpful and efficient. He was able to get me in and out of the service area with a minimum amount of time. Thanks! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 5,083 reviews. 

When is BMW open?

BMW is closed now. It will open tomorrow at 9:00 a.m.