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BMW
- Automotive
- Glendale, CA
About this business
Location details
800 S Brand Blvd, Glendale, CA, 91204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"If you're looking to purchase a new or used vehicle,..." If you're looking to purchase a new or used vehicle, heck if you simply need your BMW serviced i would highly recommend Pacific BMW. No business is perfect, but this dealer went out their way to ensure my frown was turned upside down. I would like to thank Sevak(Director of sales) Frank( salesman) Thomas(manager), Gary(finance mgr) and Manik( my service advisor). I live about 40 minutes from this dealer and I believe there's 4 other BMW shops closer. That being said, ... read more
"Great service was provided upon my visit for service by..." Great service was provided upon my visit for service by Gilbert!! One time very ethical and professional at what he does!! Will be going back to Gilbert!
"Quick, easy and efficient" Process is fabulous even for a senior citizen. Go on line, make an appointment, they remind you of the date/time , you show up on time, confirm what you need done, turn the car over and 4 hours later the car was ready for pick up...all shinny and clean!!
"The servís is always great, on time and all the people..." The servís is always great, on time and all the people that work there are cordial. I know them for more than 8 years. Thanks Pacific BMW and Marco.
"Efficient Friendly" I called and made an appt. easily. I wasn't on hold. The appt was for 9:45 with Manny and he was at my car window at exactly 9:45. He kept in touch with me and when I went to pick it up - Manny said Hello and my car came right away and it was clean but it didn't smell funny (I hate car perfume also known as air fresheners). It was my first time here and it was great! I'm also relieved that there is nothing wrong with my car so that might be influencing the tone of this review.
"Hello, my car failed, I immediately contacted Manny Cruz..." Hello, my car failed, I immediately contacted Manny Cruz and, as always, he gladly assisted me with the problem, he always listens and with a smile and a very good attitude he helped me. I really want to congratulate you on having an exceptional worker like Manny Cruz. I am very satisfied and I will always come back with you for it. thank you very much. Gonzalo Fausto.
"Great service Department" I went to many BMW service centers in Los Angeles and my last resort was Pacific BMW. Manuel Cruz was an excellent service advisor. My car was in service through insurance. Manuel gave me step by step on what would happen and kept me updated on the process as my parts came in. There was some delays in parts but I was kept updated as things progressed. I was very picky about what was needed to be done with my car and Manuel accommodated my request frequently. Smooth service and kept me updated step ... read more
"Manny helped me and made the process smooth for me. He..." Manny helped me and made the process smooth for me. He also saved ne time by answering my questions and not having to call. Thanks!
"Excellent Service " Justin Ko was AMAZING. This was my first BMW service experience and he made it easy and painless. Communication throughout the service was great and after he realized my car was taking a bit longer, he took it upon himself to have my car moved ahead to have it washed sooner rather than later. Best experience I've had with a car service. THANK YOU JUSTIN!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,766 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.