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800 S Brand Blvd, Glendale, CA, 91204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Service was good. Communication and timing to drop off my..." Service was good. Communication and timing to drop off my loaner and pick up my vehicle could be better. Service advisor is hard to get a hold of and no one else will give me info if my car is ready for pick up. The reason I avoid bringing my car to the dealer if I don’t have to is because I wait so long to pick up my car every time. Last time I waited close to 2 hours. This time I waited 35 mins.
"Adees is the man" I'm an out of town buyer and Adees helped me negotiate my contract and nail down all the details before I made the two hour drive to the dealership. It wasn't a 100% remote purchase but pretty close and very smooth once I arrive.
"It’s always a pleasure working with Marco! He makes the..." It’s always a pleasure working with Marco! He makes the experience stress free, keeps me updated, and most importantly, never waste with my time!
"Maintenance Service visit" Easy to schedule appt. for regular scheduled maintenance. Receptionist was very pleasant over the phone. Service writer was friendly and helpful. Only issue I had was service did not reset my i3's service maintenance schedule, so I had to drive back to the dealer for help. That should have been handled before I left your dealership.
"Rafy made our transaction easy and simple. Very satisfied..." Rafy made our transaction easy and simple. Very satisfied with his service and help. We’ll come back him for future purchase! Thank you Rafy.
"I brought in my leased vehicle for servicing. Linda..." I brought in my leased vehicle for servicing. Linda worked very quickly to help me reschedule my appointment. The servicing by Narek was very fast and everything was done with social distancing and safety guidelines. I felt safe bringing my car in, and I got an awesome loaner while they were working on the car. The signing of documents was also all online and super easy. While they had the car, they sent me a video summarizing what was done, and then they texted me tha... read more
"Excellent service from Naarek as expected" We've been clients of Pacific BMW since 2000 and things keep getting better every year. Keep up the good work guys and keep those specials coming
"Robert is literally the best sales man I have ever met in..." Robert is literally the best sales man I have ever met in my life. He is very knowledgeable and you can trust that will give you the best deal. You want the best deal just ask for him. You won’t leave without ultimate satisfaction. I give him 10 out of 5. Variety of cars in the dealership is also great. Once yoi go in you’ll come out with the best car
"Very easy to set up and take care of car" I haven't always had great experiences at BMW service centers. Previously I had an engine coil go bad and took the car to another BMW dealer knowing the engine was under warranty but because the engine light was no longer on (despite the fact that I had a photo of the light) the car wasn't fixed. I also had a less than great experience at this BMW dealer with getting brakes done, but this time around the experience was great. Manny in particular was great to work with.
BMW has a 4.7 star rating with 5,766 reviews.
BMW is closed now. It will open tomorrow at 10:00 a.m.