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BMW
- Automotive
- Glendale, CA
About this business
Location details
800 S Brand Blvd, Glendale, CA, 91204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
"Pacific BMW is a really special team. Everyone at this..." Pacific BMW is a really special team. Everyone at this location is resourceful, communicative, and a customer advocate. i truly could not ask for more during my service visits. Manik is especially awesome! If every customer facing employee at every business I interact with could be like Manik, I would be a happy camper. It is so rare that you come across a business who hasn’t worn their employees to the point that people are doing the minimum to get a paycheck. Mani... read more
"They got everything right." The tires for my car were proving hard to find so with trepidation I scheduled a tire appointment at the dealer. I was pleasantly surprised to find out the price of their tires were very competitive and the installation was pretty quick. Service was exemplary and everyone there was taking adequate contagion precautions.
"Excellent video of how they look over the entire car." I have worked with Galo Mora for probably twenty years. He is very honest and I trust him completely. I worked with him when he was at the North Hollywood dealer so it has been a very long relationship.
"I really appreciate the excellent service provided by..." I really appreciate the excellent service provided by Henry. Getting and appointment was quick. All personnel works very hard and efficient. Enjoy the loan car. 2020 X5. Great experience. Planning to buy the 2020 X7 in the next 6 months. Thanks to Robert from the sales department in showing us the X7’s. We’ll be back Robert.
"Emergency Service" X3 stopped on the 110, BMW got it towed to Pacific. They found a loaner for my wife to get home, sent a video update of what was wrong, fixed it quickly. Great work!
"The service here was fast and efficient. I was able to..." The service here was fast and efficient. I was able to make a last minute appointment to get my car serviced and I received the car 2 hours later.
"Great service!" Awesome service, easy drop off and pick up. Henry was awesome to work with and communicated everything along the way. Looking forward to my next service!
"Service Review" The last time I was in for a service, I had made an appointment in advance and still waited for an hour and half for the service area to bring my car down, so I wasn't too excited about going in yesterday. However, Justin was amazing! He was very courteous and prompt about getting my car back quickly. He also spent some time with me, going over details of my inspection. I truly hope BMW doesnt change my service advisor again, because Justin was great!!
"I buy a lot of vehicles and normally I encounter horrible..." I buy a lot of vehicles and normally I encounter horrible service trying to buy via phone or internet. My experience was the complete opposite at Pacific. Frank was more than happy to answer all my questions via text, phone and internet. Enough so that I finally came in after 2 days. Once there the process went so smoothly. Even his Mgr. Thomas followed suit and also made me feel welcome and remained professional too. The finance Mgr. Gary explained all my option... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 5,766 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 10:00 a.m.